You are absolutely right, and I'm glad you pointed that out. Even I will
admit to not minding hanging on the phone a few extra minutes with a
calm, polite user (no matter how 'green' they are) if they do what I say
(without click-click-clicking in the background) throughout the
To be honest i just don't know windows much so i can't help much.
We *always* will be up front and honest if we (or any of our wholesalers
or intermediaries) are having issues (that we know about).
And that's right. Same if WE have/had problems we simply tell clients the
It's the users who scream and bitch and claim "it hasn't worked for a
Simply answer "why didn't you call month ago? As you called now, i count
this as problem started today".
firstname.lastname@example.org mailing list
To unsubscribe, send any mail to "freebsd-questions-unsubscr...@freebsd.org"