> On Tuesday 19 February 2002 12:13 pm, Simon Dick wrote:
> > On Tue, 2002-02-19 at 16:57, Randy Pratt wrote:
> > > I'm helping a friend to install FreeBSD on his machine 250 miles away.
> > > We're having some trouble with keyboard detection on versions later than
> > > 4.0. Version 4.0 detected the keyboard and the probing finished:
> > >
> > >  atkbdc0: <keyboard controller (i0842)> at port 0x60-0x6f on isa0
> > >  atkbd0: <AT Keyboard> irq 1 on atkbdc0
> > >
> > > Using version 4.4 or 4.5 (cdroms), the installation seemed to hang when
> > > it started probing hardware.  After doing some digging (man boot), I
> > > found that if the keyboard is not detected, the output is sent to the
> > > serial port instead of the internal display which is why it appeared to
> > > hang.
> > >
> > > In checking the mail archives, I found there was a change to the way the
> > > keyboard was probed between 4.0 and 4.1.  The atbkd driver flag
> > > FAIL_IF_NO_KBD (0x1) was added along with other changes for USB support.
> > > Changing this flag in the hardware configuration didn't seem to help
> > > (0x0, 0x2, 0x3).
> > >
> > > We also tried some different booting options:  boot -P, boot -D and boot
> > > -h. A few combinations of boot options and keyboard flags were tried
> > > also.  Any suggestions for a combination to try would be appreciated.
> > >
> > > The Plug and Play option was set to off during all the testing.
> > >
> > > It doesn't seem to be an issue with the keyboard itself since two
> > > keyboards were tried.  There are no problems with keyboard detection on
> > > his windows or Corel Linux installations.
> > >
> > > This box is a Gateway PII 450 using an Advaced Logic Reseach motherboard
> > > and Phoenix bios 4.0 Release 6.
> > >
> > > An installation of 4.0 could probably be accomplished but it would be
> > > better if a later version could be used.  Of course, upgrading from 4.0
> > > would pose a problem also.
> > >
> > > Any insight, direction or suggestions would be appreciated.  I'm not sure
> > > what to suggest to him to try at this point.  I've put the
> > > hand-transcribed probe results from 4.0 at the end for reference.  Its
> > > understood that there may be other <unknown> hardware issues after
> > > installation.
> >
> > I know that feeling well, my desktop PC never gets it's keyboard
> > detected by FreeBSD, if you can get to the visual configuration screen
> then you can change the atkbd flags to 0x0 which should allow you to use
> > it. I admit that I've started building my own releases with that flag
> > set to 0x0 though as the visual config sometimes doesn't work here :)
> 
> I had him retest using that 0x0 flag but it still would not allow the probing 
> to continue.  He did verify that he could change the flag for the keyboard in 
> the visual configuration screen.
> 
> Thanks for the suggestion anyway.  I know there's others that have had this 
> issue come up.  I'm just hoping I can hit on a solution before he becomes 
> discouraged.  Anybody??

Following up with the solution just for the archives.  Yes, I know
its a long time after the fact but troubleshooting over distance
is not easy.  The red herring of an older installation going ok
didn't help.

In this case, it turned out to be a second parallel port card that
was somehow conflicting with the video card and causing the apparent
keyboard hang during installation.  Removing that parallel port card
for the installation allowed the install (4.9-RELEASE now) to
proceed.

Moral: If you have problems with the install hanging, remove any
non-essential hardware and try, try again.

In any event, he's now a FreeBSD user who migrated from
Win/Linux ;-)

Thanks,

Randy


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