I do not know if you can help me!

I am trying to fix a friends computer. I have a USB problem, when you plug a
device into any of the USB ports on it the computer crashes. When you start
the computer with a device plugged into the USB's it does not crash but the
computer does not recognise there is anything there, except for a USB mouse,
when it is connected.

I am running the same software on my system and do not have any problem,
windows XP SP2.

 

Thank you

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