A colleague teaches a university course on usability testing, and
asked if FreeDOS could be a client for his students this semester.
This isn't a bad time to do another usability test -- I've been
thinking about doing more cleanup on the website, and this test should
help find any "rough spots that might need to be addressed.

So I agreed to have the students test the website. We should have
their test results in May, and I'll share the results then.


Here's a summary of the information I shared with the students doing
the usability test:


We have 3 basic types of users:

1. People who want to play classic DOS games (DOOM, Commander Keen, ..)

2. People who want to run classic DOS apps (Lotus 1-2-3, WordPerfect, ..)

3. People who want to make new DOS programs (developers)

These came from the survey we did a few years ago. I also shared that
some folks download FreeDOS so they can install a motherboard BIOS
update, but this is becoming more rare these days.


I described the users in two basic categories:

1. People who know a lot about DOS. These are probably people on this
list, plus some folks who were around in the DOS days and want to try
FreeDOS. These people won't need a lot of help about how to use
FreeDOS; they probably just want to see what's new, and download the
latest distribution. For folks who know DOS but just found FreeDOS, I
also said these people would likely know how to use DOS, but may not
know the specific features in FreeDOS.

2. People who don't know anything about DOS but they want to download
& install FreeDOS anyway. These are the "newbies" we see on the email
list sometimes, and on Facebook, and elsewhere. Some might be
developers who want to try "retroprogramming" and others might want to
run FreeDOS to explore "retrocomputing" (yes, both of those are trends
now). They will need a lot more help.


Stats:

- We average about 10,000 unique visitors on the website every week
(average over the last month: 10,306 weekly unique visitors, based on
log analysis)

- I don't know how many people download the FreeDOS distribution (I
don't have those stats .. make your own guesses here, but if I assume
"half the unique visitors" then that's 5,000 per week?)

- Most visitors are on a desktop system (average over the last month:
85% desktop, 15% mobile)

- Overwhelmingly, the most popular pages on the website are the
"Download" page (www.freedos.org/download) and the home page
(www.freedos.org/). After that, there's a *huge* dropoff on hits, then
it's the different "about" pages.

- Most of our visitors are in the US and Europe, then (after a big
gap) it's Russia and South America, then another gap before other
countries/regions.


I shared these goals:

1. What I need: I'm planning to update the website over the summer, so
I'm looking for what areas to improve on the website. The students
will also share recommendations for changes.

2. What is success: I want people to find the information they need by
browsing the website, without having to email me or the email list
with a question that we've seen a bunch of times.


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