It could be that you need to load a driver, but that's unlikely.  The most 
probable cause is a "funky" BIOS in the computers, and in particular the 
laptops (I've had laptops where the internal keyboard doesn't work quite right).

I would start by testing the keyboard with my SCANTEST program, which is 
included in the USB driver package from my web site (  
That will tell you if the keyboard hardware/BIOS is working properly or not.  
You can do some more extensive troubleshooting after that.

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