After some further investigation

# dsctl -l
slapd-INFRA-MICROBIOME-STUDIO
# dsctl slapd-INFRA-MICROBIOME-STUDIO status
Instance "INFRA-MICROBIOME-STUDIO" is running
# rpm -qa | grep 389-ds
389-ds-base-1.4.3.16-19.module+el8.4.0+636+837ee950.x86_64
389-ds-base-libs-1.4.3.16-19.module+el8.4.0+636+837ee950.x86_64
# ldapwhoami -H ldaps://identity.microbiome.studio
ldap_sasl_interactive_bind_s: Can't contact LDAP server (-1)
# ldapwhoami -H ldap://identity.microbiome.studio
ldap_sasl_interactive_bind_s: Can't contact LDAP server (-1)

And I can see that the certificate is missing as tjey are any ca.crt file
# ls /etc/dirsrv/slapd-INFRA-MICROBIOME-STUDIO/
cert9.db  certmap.conf  dse.ldif  dse.ldif.bak  dse.ldif.startOK  key4.db  
noise.txt  pin.txt  pkcs11.txt  pwdfile.txt  schema  slapd-collations.conf


from a remote server I checked the ldap port:
$ sudo nmap -p 389 identity.microbiome.studio
PORT    STATE    SERVICE
389/tcp filtered ldap



Big thanks for your help, that is a real pleasure to see you
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