I am running into a strange issue with a few user accounts where logging into
the web interface gives them the error message "Login failed due to an unknown
reason”. It also prevents them from SSH’ing into IPA bound systems using
passwords. Pubkeys work fine (as long as it is manually added to the local
accounts) and any services I have bound to it (Gitlab, Mattermost, Owncloud,
etc) seem to work fine. I ’think’ this is kerberos related since the only
services that are using it is SSH and probably the IPA web interface. Here is
the apache error log for it:
[Thu Jan 13 09:15:38.688228 2022] [wsgi:error] [pid 579266:tid 139812542121728]
[remote xx.xxx.xx.xxx:52162] ipa: INFO: 401 Unauthorized: Major (851968):
Unspecified GSS failure. Minor code may provide more information, Minor
(2598844948): TGT has been revoked
I ’think’ the message "TGT has been revoked” is due to the 401 error, since the
user is not showing as being authorized to login. However, this user is
enabled and I have tried a number of things to try to fix it:
1. Disable/Re-enable account
2. Reset passwords
3. Kinit username (seems to get a ticket, but logins still do not work)
4. Run the account migration task (using the web gui)
5. Restart the IPA server and services
6. Re-initialize the IPA server from another master
Also, I can confirm that the passwords are correct since a failed password
error message shows up differently and other services are using it correctly.
Going down the Kerberos path, here is the krb5kdc log file:
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): AS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: NEEDED_PREAUTH:
WELLKNOWN/[email protected] for krbtgt/[email protected], Additional
pre-authentication required
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): closing down fd 12
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): AS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: ISSUE: authtime 1642094138, etypes
{rep=aes256-cts-hmac-sha1-96(18), tkt=aes256-cts-hmac-sha1-96(18),
ses=aes256-cts-hmac-sha1-96(18)}, WELLKNOWN/[email protected] for
krbtgt/[email protected]
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): closing down fd 12
Jan 13 09:15:38 ipa.example.com krb5kdc[579225](info): AS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: NEEDED_PREAUTH: [email protected]
for krbtgt/[email protected], Additional pre-authentication required
Jan 13 09:15:38 ipa.example.com krb5kdc[579225](info): closing down fd 12
Jan 13 09:15:38 ipa.example.com krb5kdc[579225](info): AS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: ISSUE: authtime 1642094138, etypes
{rep=aes256-cts-hmac-sha1-96(18), tkt=aes256-cts-hmac-sha1-96(18),
ses=aes256-cts-hmac-sha1-96(18)}, [email protected] for
krbtgt/[email protected]
Jan 13 09:15:38 ipa.example.com krb5kdc[579225](info): closing down fd 12
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](Error): PAC issue: PAC record
claims domain SID different to local domain SID or any trusted domain SID:
local [S-1-5-21-997841278-3584560916-1456654135], PAC
[S-1-5-21-2108153867-2082035330-3701898995]
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): TGS_REQ :
handle_authdata (-1765328364)
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): TGS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: HANDLE_AUTHDATA: authtime
1642094138, etypes {rep=UNSUPPORTED:(0)} [email protected] for
HTTP/[email protected], TGT has been revoked
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): closing down fd 12
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](Error): PAC issue: PAC record
claims domain SID different to local domain SID or any trusted domain SID:
local [S-1-5-21-997841278-3584560916-1456654135], PAC
[S-1-5-21-2108153867-2082035330-3701898995]
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): TGS_REQ :
handle_authdata (-1765328364)
Jan 13 09:15:38 ipa.example.com krb5kdc[579226](info): TGS_REQ (7 etypes
{aes256-cts-hmac-sha1-96(18), aes256-cts-hmac-sha384-192(20),
camellia256-cts-cmac(26), aes128-cts-hmac-sha1-96(17),
aes128-cts-hmac-sha256-128(19), camellia128-cts-cmac(25),
DEPRECATED:arcfour-hmac(23)}) yy.yy.yy.yy: HANDLE_AUTHDATA: authtime
1642094138, etypes {rep=UNSUPPORTED:(0)} [email protected] for
HTTP/[email protected], TGT has been revoked
I only see two errors that might be related:
"PAC record claims domain SID different to local domain SID or any trusted
domain SID”
"DEPRECATED:arcfour-hmac(23)”
However, those might just be red herrings or something else that is unrelated.
So far, there are only a small number of accounts that have this problem, but
more seem to be popping up on a daily basis. The only fix I have found is the
nuclear option, where I completely remove the account and then add it back in
with the same UID/GID, group memberships and policies. After that it seems to
work fine. However, I would rather not want to do this to all accounts since
that would be a logistical nightmare.
Are there any suggestions for either troubleshooting or fixing this problem
with a lighter approach? Is it possible to reset or regenerate the users
kerberos authentication?
Thanks,
Dan West
Systems Administrator
Galois Inc.
http://galois.com
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