[EMAIL PROTECTED] (Rainer Clasen) wrote: > And BTW, this list is far better than most commercial support I had to > struggle with.
There's a reason for that. The biggest one is that commercial "support" usually doesn't include a "users" list, where everyone helps everyone else. Even if there WAS such a list, no one would have incentive to use it. Also, most "support" involves people who have little or no understanding of how things work. They've been given a sheet of questions with answers, and they read the answers to the questions. If something isn't on the sheet, it takes them days to contact engineering, to find an answer. And the engineers aren't allowed to talk to customers, because then the truth about the products would get out. :) With free software, the people writing the software are also usually doing the front-line support. This means you get answers quickly, and that they're usually the correct answers. It also means that the answers may not be phrased in a corporate politically correct way to kiss up to the customer. But that's life. Alan DeKok. - List info/subscribe/unsubscribe? See http://www.freeradius.org/list/users.html
