Hello,

I just had a customer cancel because they said that they could not log on
for days (and never asked for help with the problem). They said that it was
giving them an invalid username/password error even though they retyped it
many times.

Anyhow, I looked in the radius.log and see no auth rejects, only Login OK's.
But, on the days that they are complaining about, I see the Stop packet
error like this:

Thu Jun 13 20:05:59 2002 : Auth: Login OK: [[EMAIL PROTECTED]] (from nas thenas
port 7171 cli 3045551212)
Thu Jun 13 20:05:59 2002 : Error: rlm_sql:  Stop packet with zero session
length.  (user '[EMAIL PROTECTED]', nas '12.34.56.78')

Any ideas on why this would have caused the user to be rejected? I have been
using FR 0.5 since a few days after it was released and haven't had any
problems reported like this until now. Any suggestions will be greatly
appreciated.

Thanks!

Frank





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