Re: Re: Thank you!

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Bonjour, Merci d�avoir contact� le Support Technique d�Ubi Soft. Afin de traiter plus rapidement et plus efficacement votre probl�me, nous avons mis � votre disposition diff�rentes aides disponibles sur notre site Internet, rubrique � Support � http://support.ubisoft.fr. 1. un guide de d�pannage (� Avant toute chose �) pr�cisant toutes les pr�cautions � prendre pour le bon fonctionnement d�un jeu vid�o. 2. la liste des � FAQ � (questions/ r�ponses) disponibles sur votre jeu. Au cas o� la r�ponse � votre probl�me ne figurerait pas dans ces 2 sections, vous avez la possibilit� de joindre notre Service Consommateurs en cliquant sur la section � Nous contacter � (toujours dans la rubrique � Support � de notre site Web). Nous vous ouvrirons gratuitement une bo�te de messagerie � votre nom (section � Mon compte �), avec laquelle vous pourrez recevoir et envoyer tous les messages concernant les jeux Ubi Soft. A bient�t L��quipe Service Consommateurs Ubi Soft Thank You for contacting Ubi Soft Technical Support. We are no longer accepting standard e-mail support requests. Your original e-mail will not be processed. Please follow the steps below to find the answers you need. To better assist you, please visit our Technical Support website at http://support.ubi.com to view the solutions we have to frequently asked questions. It's easy to use our search to find the answers you need for a particular game: 1 - Go to http://support.ubi.com and click on "FAQ". 2 - Now click on "Find Answers" 3 - Now you can use our large database, which includes questions and answers for almost all of our games to search for your answer. *** If after searching our FAQ database you are still unable to find an answer, click on the "Ask a Question" tab. *** If you are replying to an e-mail and you are receiving this message, please go to http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/acct_login.php to login to your incident using your user ID (email address). Once you log in, you will be able to update your support incident correctly. Again your original e-mail will not be processed. You will need to follow the steps listed above. Thank You, Ubi Soft Technical Support