This is outbound, the diagram would look something like:

phone -> sofia profile internal -> sofia profile external -> my sip proxy (openser for routing)-> term provider

Inbound from PSTN works fine. All DTMF digits are recognized in voicemail, IVR's, etc. Phones also have no problems with DTMF for their voicemail, etc.

The problems arise when trying to send to other IVR's. My last tests have been to call my two different banks and american express. None of the three of them recognized the DTMF tones.

- Marc

Brian West wrote:
Is this inbound or outbound ?
PSTN -> YOU

YOU -> PSTN

Which way and what makes you think you're dtmf isn't working. I just want to make sure we are on the same page.


/b

On Sep 11, 2008, at 5:34 PM, Marc Lewis wrote:

I've got logging turned up, and it appears that FS is doing the right thing, but PointOne (my termination provider) isn't honoring it.

I am doing transcoding on some calls (GSM or G726-32 on the phone, PCMU always out to PointOne).

If you want to test, I would be happy to add your IP to my proxy's trusted IP list for a time so you can route calls out through it. Contact me off-list and I can get you (or Brian) set up on it.


This was testing with dtmf-type set to rfc2388 for both my internal and external sofia profiles. Phones register on internal and calls go out through external. Here are the logs from a couple of digits:

2008-09-11 14:39:48 [DEBUG] switch_core_io.c:734 switch_core_session_write_frame() Engaging Write Buffer at 320 bytes to accomodate 640->320 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1201 do_2833() Send start packet for [3] ts=2394311623 dur=160/160/2000 seq=42444 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=320/320/2000 seq=42445 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=480/480/2000 seq=42446 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=640/640/2000 seq=42447 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=800/800/2000 seq=42448 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=960/960/2000 seq=42449 2008-09-11 14:39:56 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1120/1120/2000 seq=42450 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1280/1280/2000 seq=42451 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1440/1440/2000 seq=42452 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1600/1600/2000 seq=42453 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1760/1760/2000 seq=42454 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [3] ts=2394311623 dur=1920/1920/2000 seq=42455 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [3] ts=2394311623 dur=2080/2080/2000 seq=42456 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [3] ts=2394311623 dur=2080/2080/2000 seq=42457 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [3] ts=2394311623 dur=2080/2080/2000 seq=42458 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1201 do_2833() Send start packet for [7] ts=2394314503 dur=160/160/2000 seq=42465 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=320/320/2000 seq=42466 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=480/480/2000 seq=42467 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=640/640/2000 seq=42468 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=800/800/2000 seq=42469 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=960/960/2000 seq=42470 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1120/1120/2000 seq=42471 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1280/1280/2000 seq=42472 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1440/1440/2000 seq=42473 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1600/1600/2000 seq=42474 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1760/1760/2000 seq=42475 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send middle packet for [7] ts=2394314503 dur=1920/1920/2000 seq=42476 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [7] ts=2394314503 dur=2080/2080/2000 seq=42477 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [7] ts=2394314503 dur=2080/2080/2000 seq=42478 2008-09-11 14:39:57 [DEBUG] switch_rtp.c:1143 do_2833() Send end packet for [7] ts=2394314503 dur=2080/2080/2000 seq=42479

 - Marc


Anthony Minessale wrote:
2833 is the default.
INBAND is not a function of the sip module it's implemented on top of the abstraction layer.

Are you doing trans coding or different ptimes between the 2 legs?

you might want to turn up the debug log "press f8" and you will pretty verbose logging of the 2833.
also consider taking a pcap of the network traffic.

What is the provider? 2833 is notoriously done wrong to the point that doing it exactly right can put you at a disadvantage.





On Thu, Sep 11, 2008 at 4:58 PM, Marc Lewis <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:


    I've been having a problem getting DTMF passed through from
    registered
    phones to my termination provider.  Sometimes it works, sometimes it
    doesn't.  My provider is set for rfc2833.

    In looking through the mod_sofia.conf.xml file, and the sofia
    sources,
    it appears that the only two options for DTMF are info and rfc2833.
    I've tried various combinations and the only thing that ever
    seems to
    even sometimes work is if pass-rfc2833 is set to true.  I've
    tried this
    with Linksys SPA 942 phones, Grandstream GXP 2000 phones and
    Cisco 7940
    phones.  Doesn't seem to make a difference.  I've also tried various
    dtmf-durations and that didn't seem to have an effect either.

    However, after doing various searches it appears that not explicitly
    setting a dtmf-type in a sofia profile, it defaults to using
    inband DTMF.

    Is this correct?  If inband DTMF is the default, then I will have my
    termination provider switch my account over to using inband
    instead of
    rfc2833.

     - Marc

    --
    Marc Lewis
    Avvatel Corporation


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