are you using "record" or "record_session"? The latter is a background
record where the former is a foreground record.


On Fri, Oct 24, 2008 at 8:22 PM, Woody Dickson <[EMAIL PROTECTED]>wrote:

> Hi,
>
> Thank you very much for your prompt response.  I actually did try to put
> the "read" app in a separate extension, but what happened was that when *1
> was pressed, Freeswitch would play MOH and both both soft phone couldn't
> hear each other anymore.  After MOH is played, Freeswitch just continues to
> place it forever.  What I need is for the record to take place at the
> background without interrupting the existing call.  That part can be
> accomplished by using
> <action application="bind_meta_app" data="2 a s
> record_session::$${base_dir}/
> recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/>
>
> In addition to that, the party that presses *1 would hear a BEEP sound,
> indicating the beginning of the recording.
>
> I think the problem may due to a misconfigured dialplan, but I can't figure
> out what's wrong.
>
> Here is my dialplan:
>
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
>   <section name="dialplan" description="Redirect to agent dialplan">
>     <context name="public">
>       <extension name="test9">
>         <condition field="destination_number" expression="^(.*)$">
>  <action application="bind_meta_app" data="3 a a
> execute_extension::transfer XML features"/>
>  <action application="bind_meta_app" data="1 a a execute_extension::record
> XML features"/>
>  <action application="bind_meta_app" data="2 a a
> stop_record_session::/mnt/app/recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/>
>  <action application="bind_meta_app" data="4 a s
> execute_extension::att_xfer XML features"/>
>           <action application="bridge"
> data="sofia/gateway/mygateway/1000"/>
>           <action application="hangup" />
>         </condition>
>       </extension>
>     </context>
>     <context name="features">
> <extension name="features">
> <condition field="destination_number" expression="^att_xfer"
> break="on-true">
> <action application="read" data="1 10 'tone_stream://%(10000,0,350,440)'
> digits 30000 #"/>
>            <action application="set" data="action=att-xfer" />
>      <action application="execute_extension" data="att${digits} XML
> public"/>
> </condition>
> <condition field="destination_number" expression="^record" break="on-true">
>   <action application="record"
> data="/mnt/app/recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/>
> </condition>
> </extension>
>     </context>
>   </section>
> </document>
>
> The Freeswitch log shows that it plays a MOH after *1 is pressed, which is
> not what I want:
>
> 2008-10-25 17:05:13 [DEBUG] switch_ivr_async.c:1425 meta_on_dtmf()
> sofia/internal/[EMAIL PROTECTED] Processing meta digit '1'
> [execute_extension::record XML features]
> 2008-10-25 17:05:13 [DEBUG] switch_core_session.c:616
> switch_core_session_queue_private_event() Kill sofia/internal/
> [EMAIL PROTECTED] [BREAK]
> 2008-10-25 17:05:13 [DEBUG] switch_core_session.c:435
> switch_core_session_receive_message() Kill sofia/internal/
> [EMAIL PROTECTED] [BREAK]
> 2008-10-25 17:05:13 [DEBUG] switch_core_session.c:616
> switch_core_session_queue_private_event() Kill sofia/external/1000 [BREAK]
> 2008-10-25 17:05:13 [DEBUG] switch_core_session.c:435
> switch_core_session_receive_message() Kill sofia/external/1000 [BREAK]
> 2008-10-25 17:05:13 [DEBUG] switch_ivr.c:382 switch_ivr_parse_event()
> sofia/external/1000 Command Execute playback(local_stream://moh)
> 2008-10-25 17:05:13 [DEBUG] switch_ivr.c:382 switch_ivr_parse_event()
> sofia/internal/[EMAIL PROTECTED] Command Execute execute_extension(record
> XML features)
> 2008-10-25 17:05:13 [INFO] mod_dialplan_xml.c:232 dialplan_hunt()
> Processing 5454->record in context features
> 2008-10-25 17:05:13 [DEBUG] mod_local_stream.c:320 local_stream_file_open()
> Opening Stream [moh/8000] 8000hz
> 2008-10-25 17:05:14 [DEBUG] switch_ivr_play_say.c:928
> switch_ivr_play_file() Codec Activated [EMAIL PROTECTED] 1 channels 30ms
> 2008-10-25 17:05:14 [DEBUG] switch_core_session.c:435
> switch_core_session_receive_message() Kill sofia/external/1000 [BREAK]
> 2008-10-25 17:05:14 [CONSOLE] mod_xml_curl.c:206 xml_url_fetch() XML
> response is in /tmp/4384f1d4-b856-4817-8ac7-d6f9fb3dd866.tmp.xml
> 2008-10-25 17:05:14 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex:
> [features] destination_number(record) =~ /^att_xfer/
> 2008-10-25 17:05:14 [DEBUG] mod_dialplan_xml.c:119 parse_exten() Regex
> mismatch
> 2008-10-25 17:05:14 [DEBUG] mod_dialplan_xml.c:117 parse_exten() Regex:
> [features] destination_number(record) =~ /^record/
> 2008-10-25 17:05:14 [NOTICE] switch_core_session.c:1219
> switch_core_session_execute_exten() Execute
> record(/mnt/app/recordings/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav)
>
> Thank you so much for all your help.
>
> Woody
>
>
>
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>


-- 
Anthony Minessale II

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