I forgot to add, this will work for ANY SIP UA, not just soft phones. nik
On Fri, Feb 27, 2009 at 11:41 AM, Addison Martin <[email protected]> wrote: > With a little bit of scripting + web programming, click to call is > readily available with FreeSWITCH. Check out call.php in scripts/ > under the freeswitch source directory. The code in that php file can > be rolled into your CRM. You'll then need to set a variable based on > the user's login that is his/her extension. When he clicks the link, > the script will dial the user that clicked, and the number he clicked, > and connect the two together. > > Hope this helps. > > nik > > > On Wed, Feb 25, 2009 at 3:11 PM, Erik Wickstrom <[email protected]> > wrote: >> Hi, >> >> I've deployed Freeswitch as our phone system at work. We now want to use >> our new phonesystem in a phone room with thin clients (Terminal Server, >> possibly LTSP) for each agent. Ideally, we'd like to use x-lite or another >> softphone for each agent. >> >> The desired workflow for the agents is as follows: >> 1) A web based CRM with click to dial. (and customer data card etc) >> 2) Agent clicks dial button and is connected to customer >> 3) Interact with CRM... >> >> From what I've read so far, there are some challenges that need to be >> overcome in deploying softphones over thin clients. >> >> Has anyone here had any success in setting up a system like this? I'm I >> asking for trouble trying to use softphones with thin clients (should I just >> use hardware phones? Do they support click to dial?) >> >> Thanks! >> Erik >> >> _______________________________________________ >> Freeswitch-users mailing list >> [email protected] >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >> http://www.freeswitch.org >> >> > _______________________________________________ Freeswitch-users mailing list [email protected] http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
