I am a Yate user and I can tell their mailing list suffer the same problem. My solution? I often ask for help but, as a personal policy, I always write an article or add to an existing one on the project wiki explaining and documenting what people explained to me. This creates a triple value:
1. I have stuff explained 2. other people can find this explanation just googling around 3. I don't have to mantain a separate documentation for myself, I just keep referring to (google and) the project wiki (when I don't exactly remember things I sometimes end reading the wiki and saying "oh, I wrote this!") I suggest, in the end, a kind of "ok I'll give you help but you write this stuff in a piece of documentation" policy. I got the name, too: "The Wiki Tax" ;) Regards, Raffaele On Tue, Mar 31, 2009 at 09:28, Jason White <[email protected]> wrote: > Brian West <[email protected]> wrote: > > This isn't a buffet where you pull up and demand things be one way or the > > other... this is a community where you start helping. I would love to > > see more helping and less demanding! > > So would I. > > I regularly scan the mailing list looking for questions to answer, but many > of > them relate to scenarios of which I have had no experience, or features > that I > haven't had any reason to use. > > I am worried that the questions are answered by the same people much of the > time, which in the long run will be bad for the project as the community > grows, i.e., more technical support work for the same people (who are > mostly > the core developers as well) is not a sustainable proposition. > > How do other large projects handle this? > > Does anyone have any positive suggestions to offer that would encourage > more > contributions? > > > _______________________________________________ > Freeswitch-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org >
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