I want to setup a dialplan for a single DID. I would like it to go to a
specific extension, and if not picked up in 15 seconds, go to voicemail.

 

I have set this scenario up and it works. But I would also like this person
to be able to call this DID from outside FS via a phone and be able to
retrieve their voicemail. I've seen the example of how to pick up an
extension's voicemail while inside FS by checking to see if the
destination_number is the same as the caller_id_number, and if so, listen to
voicemail, otherwise leave the message with voicemail.

 

But I don't have a clue how to accomplish this from outside, other than
dedicating another DID to solely retrieving voicemail from outside. 

 

Any ideas?

 

Thanks, Lars

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