On Thu, Jun 18, 2009 at 5:06 AM, selva kumar <[email protected]> wrote:
> Hi, > I have setup FS for both inbound and outbound.It is working fine. > Now I would like to configure Automatic Call Distribution(ACD).How to > configure it in Freeswitch? > > Start with this: http://wiki.freeswitch.org/wiki/Mod_fifo You can set up agents to be off-hook or on-hook and they can wait for calls. Enjoy! -MC > > Sam > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________ > Freeswitch-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > >
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