Please post bugs to http://jira.freeswitch.org
/b On Jun 18, 2009, at 11:20 AM, Victor Toofic wrote: > Hi all! > > I'm having some troubles with call quality using conferences. The > scenario is like this: > > An agent makes a call to freeswitch and enters in a conference room > waiting for outbound calls; on the other side there is an application > generating outbound calls and when one is answered it is assigned to > the > first agent available, so the outbound call enters in some of the > agents's conference room (it is some kind of semi-predictive dialer). > > I'm using conferences because we need special features like monitoring > or whispering to the agents. > > There are times when some of the outbound calls that enter in a > conference room have really bad quality: broken/choppy voice, echo, > etc, > Something like this: > > http://www.voiptroubleshooter.com/sound_files/40pct_rand_plc.wav > > This occurs in 20%-40% of the outbound calls. I know it might be > because > of the jitter or packet loss with our voip provider. > > But.. this hardly occurs when the agents dial manually (using the > bridge > app); when dialing manually the problem (when it ocurrs) is always > unperceptible. Thats why I think the conference room is aggravating > the > problem. > > Im using the 'jitterbuffer_msec=180' in the originate command and the > same in the dialplan (when the agents log-in). > > What do you think is happening here? > Am I missing something? Any guidance will be really appreciated! > > Thnks!! > > -- > Regards.. > Victor Toofic > > > _______________________________________________ > Freeswitch-users mailing list > [email protected] > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org _______________________________________________ Freeswitch-users mailing list [email protected] http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
