Could you give a few more details? For example, could you pastebin the
output of "sofia status profile external"?
-MC

On Mon, Aug 31, 2009 at 10:20 AM, e schmidbauer <[email protected]>wrote:

> I am unable to call a user outside of our local area network. the user
> is registered on the external profile but there is no way to call the
> phone. does anyone have any suggestions how to do this?
>
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