OK,

Just to close this one out, I've just spent some time on IRC and Michael 
Collins very quickly helped me get this sorted.

I am using a cheap ATA which has a couple of "issues".

I should probably have included it in the original post, but the ATA is a :-

Pluscom SIP VoIP ATA - Model VPA-11.

Quote from the ATA Manual .......

"If a default dial plan string is not required, the Default Dial Plan String 
field on the General configuration page (Section 4.1.2)
can be left empty, in which case the default dial pattern to accept all 
dialed digits will be incorporated.
The default dial pattern, [0-9*]>#[0-9*].e[0-9*].ft4, is transparent to the 
user and will not be displayed on the General
configuration page"

I had already (or so I thought) deleted the default ATA dialplan as I 
suspected that it was causing problems.

As it turns out though, even with an apparently blank dialplan configured, 
the ATA was inserting some characters after the dialed number which were 
confusing the number handling in FreeSwitch.

Michael quickly spotted the problem from my Pastebin dump and took about 10 
seconds to come up with a fix !

Adding the following section to the top of the default FreeSwitch dialplan 
strips these extra characters off the string that FreeSwitch sees


<!-- Simple fixer extension 21/11/09  -->
<extension name="PluscomATA">
  <condition field="destination_number" expression="^(\d+)#(\d+)$">
    <action application="transfer" data="$2 XML default"/>
  </condition>
</extension

Thanks a lot Michael !

regards
Dave


----- Original Message ----- 
From: "Dave Stevenson" <steve...@primrosebank.net>
To: <freeswitch-users@lists.freeswitch.org>
Sent: Friday, November 20, 2009 10:46 PM
Subject: Re: [Freeswitch-users] Analog phone with ATA. Phone Won't Dial 
Out,but can receive calls


> Ooops - sorry about that !
>
> OK, here you go ....
>
> http://pastebin.freeswitch.org/11205
>
> I'd really appreciate some help with this as I'm really struggling.
>
> I think that the right tones are being sent as I can transfer a Voice Mail
> call to the phone and activate the voice prompts correctly.
>
> I have entered a blank dialplan in the ATA which should let all numbers be
> processed.
>
> FreeSwitch just won't play ball though !
>
> Regards
> Dave
>
>
>
> ----- Original Message ----- 
> From: <russell.mosem...@cune.org>
> To: <freeswitch-users@lists.freeswitch.org>
> Sent: Friday, November 20, 2009 10:38 PM
> Subject: Re: [Freeswitch-users] Analog phone with ATA. Phone Won't Dial
> Out,but can receive calls
>
>
>> Dave Stevenson <steve...@primrosebank.net> said:
>>> I have pasted a dump in the pastebin,
>>
>> URL?
>>
>> -- 
>> Russell Mosemann
>>
>>
>>
>> ________________________________________________________
>> Concordia University, Nebraska
>> See http://www.cune.edu/ for the latest news and events!
>>
>>
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