I friended Newegg.com on Facebook so that I could tell them (and about
4,000 other people) what I thought about their decision to not let me
return a defective refurbished laptop I had purchased from them.  Their
rationale: I had invalidated the warranty  on the machine by  installing
Linux on it.

The next day I got a phone call (!) from a Newegg manager apologizing and
offering to RMA the latop, with free return shipping.

Social media advertising works two ways.

--Doug


On Tue, Mar 5, 2013 at 9:41 AM, Owen Densmore <[email protected]> wrote:

> Kinda cute:
>
> http://politics.slashdot.org/story/13/03/05/1334213/shooting-yourself-in-the-foot-21st-century-style
>
>    -- Owen
>
> quote:
> *"Right now there's an election happening in British Columbia.  A desperate
> government<http://bciconcoclast.blogspot.ca/2013/03/what-is-rock-bottom-for-bc-liberals.html>
>  is
> flooding Facebook with "Sponsored Post" 
> spam<https://www.facebook.com/BCBudget?ref=stream>
>  (example <https://www.facebook.com/photo.php?v=10151349758273241>)
> extolling the wonderful things that they plan to do if re-elected. There's
> one problem though. Every one of these posts is followed by hundreds of
> extremely negative comments added by people who either dislike the party in
> question, or Facebook spam in general. Desperate moderators are trying to
> control the 'discussion,' but seem to have no hope of doing so. What was
> thought to be a cool marketing tool has turned into a public relations
> disaster. Is this the worst use of social media in an election?"*
>
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-- 
*Doug Roberts
[email protected]*
*http://parrot-farm.net/Second-Cousins*<http://parrot-farm.net/Second-Cousins>
* <http://parrot-farm.net/Second-Cousins>
505-455-7333 - Office
505-672-8213 - Mobile*
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