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Subject: Peters / Citizen Consumer / Dec 29

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Today's commentary:
http://www.zmag.org/sustainers/content/2005-12/19peters.cfm

==================================

ZNet Commentary
Citizen Consumer December 29, 2005
By Cynthia Peters

There is no such thing as too much detail when it comes to the corporate press
directing its readers in how to shop, how to avoid engaging in civic life, and
how to celebrate the trivial as the main source of respite from a harsh world.
Having just finished reading the Boston Sunday Globe (December 4, 2005), I
feel like I did in kindergarten when I traced over the dotted line to learn
how to write the letters of the alphabet. Sometimes the teacher put her hand
around my chubby fist. "This is how you do it. Follow the arrows up and then
down. Now lift up the pencil and make a line across."

That was an "A." If I did it right, I would get an encouraging smile.

That's how it feels reading the Sunday paper. As citizen consumers, we are
carefully instructed, offered detailed tips and tricks, and gently cajoled
about how to be the best possible citizen consumers we can be. If we comply,
we are promised entry into the warm fold of shared experience with our fellow
citizen consumers.

In the work force, the technique is different. We know that labor is harshly
punished, and that most work is tedious, unrewarding, and unempowering. Bosses
are rude; there is a constant pressure to speed up; and if you organize for
better treatment, you get fired or they send your job overseas.

Coaxing good consumer habits out of the population takes a little more effort.
Perhaps that's the good news-that it does require so much effort. Next time
you read the paper, notice how much ink and newsprint is dedicated to
carefully guiding you in the practice of shopping. Just like my kindergarten
penmanship book used detailed instruction and repetition to teach the
alphabet, the daily paper repeatedly maps out the exact consumer behaviors you
need to master your role as citizen consumer.

It's not just about the advertising. We all know that more than half of the
Sunday paper is directly devoted to enticing you to "save money," creating
needs you never knew you had, and generally imploring you to shop. But it's
actually possible to ignore these glossy pages if you want. Alternatively, you
can take note of Macy's "early bird specials" if you are in need of a
Christmas cardigan or a new toaster.

But what about the rest of the paper - the parts that not only carefully teach
you how to shop, but that constantly construct for you a world where shopping
is the central activity. What are the pressing concerns in Boston, according
to the "City" sections of the paper? Three-quarters of the front page of "City
and Region" is devoted to careful ridiculing of the 400-year-old Massachusetts
"Blue Laws," that forbid shopping on Sundays. Puritans wanted a day of rest.
How quaint and unsophisticated, the article seems to imply. Who's got time for
such things these days? Or maybe the Puritans had more coercive notions;
namely, people should be in church on Sundays. How despicable to be coerced!
Thank goodness we have evolved to the point where we freely choose to drive
ourselves into debt buying single-use products made under deplorable labor
conditions and destined to pollute the planet!

Speaking of stuff, that is the main focus of the front page of the other city
section of the paper, "City Weekly." The graphic shows a figure-stick man
attempting to shut his closet door. But he can't. There's too much stuff. Not
to worry, though. You can pay a "personal organizer" ($25-$90 per hour) to
help you "declutter." There is no mention of buying less -- only of buying
more. If a shopping trip to The Container Store won't get you sorted out (and
the article does mention this store by name, along with several other
retailers that offer solutions to the problem of over-consuming and hoarding
stuff), then you can pay for the services of "Clutter Clarity." What is the
news angle of this piece? In part, it seems to be that the National
Association of Professional Organizers is having its annual meeting here in
Boston -- four months from now.

The other main article on the front page of "City Weekly" focuses on a woman
who has a business washing and styling the wigs of Orthodox Jewish women. It's
tricky work, says the stylist because "once you cut it, that's it. It's not
growing back."

With all the things going on in the world, and considering all the ways we
might engage in the pressing concerns of our time, you have to admit it takes
a certain bravado to draw the attention of the entire Globe-reading population
to the nuances of wig trimming. We read and nod to ourselves. That is so true
about the wig hair. "One errant snip could mean the loss of an investment
worth thousands of dollars."

The main focus of the Arts section is the corporate underwriting of museums in
the Boston area, an attempt to frame art as something that is delivered to us
by benevolent capitalists. And the top-of-the fold of both the "Movies"
section and the "Ideas" section is devoted to exploring C.S. Lewis's fantasy
stories -- now a major motion picture. It makes sense that you might go to the
movies for a little escapism. But to the "Ideas" section? Clearly, it's not
safe to explore real ideas in this section of the paper, so they focus on
debates that no regular person can affect the outcome of. Can evangelists
claim the "Chronicles of Narnia" as Christian allegory? Or not? Who cares?

These are the articles that put people on a human scale -- the special
difficulties around trimming wigs, the guy trying to shut his closet door, the
question of which days of the week we can shop, and the culture wars as
manifested in the latest movie. The things that people do and the things we
think about are all presented somehow or another via the nuances of shopping.

The front page of the paper has a couple of actual people in it, too, but they
are the bereaved mother (and her current husband) whose children were
kidnapped and killed by their own father. They are not framed as people with
agency but victims of a literal tragedy, which by definition, they could do
nothing about. So the two basic presentations of human beings are: a) victims
of tragedy, and b) agents of consumer choice.

The "Business and Money" section offers a detailed examination of online
travel agencies, comparing fares, and search engines. Another article explains
how to shop for the right Christmas tree.

I'm not saying people don't want to know this stuff. I have been as befuddled
by online travel purchases as anyone. And maybe, even in a better world,
people will want to sort out the whys and wherefores of Christmas trees. But
imagine if we applied this level of detail to other aspects of public and
private life. Imagine if there were whole swaths of mass media dedicated to
exploring the work of participating in democracy.

If we matched the detail and the hand-holding that we get about shopping, it
could actually be quite useful. A while ago, I had a house party for a
progressive candidate for Boston's city council. I had a lot of questions.
What are the most successful strategies for hosting a house party? Who should
I invite? How should I invite them? How often should I remind them to come?
How do I get those folks across the street, who are all mobilized and
energized about lobbying the incumbent for a new crosswalk, interested in
meeting the challenger? (In general, how can you help people proceed from
their legitimate concerns about crosswalks on to other, less immediately
tangible, struggles?) Where are the internet sites with interesting graphics
for my flyer? Where do I find the time to make the flyer? How do I follow up
afterwards? Is this a one-shot deal or part of a longer strategy? If it's the
latter, how do I evaluate its success?

Of course, a neighborhood house party plays no role in shoring up people's
view of themselves as primarily consumers, and so the corporate press has no
interest in giving air time to it. We remain dependent on the independent
press to provide examples of human agency that go beyond the pitfalls of
wig-trimming and the challenges of closet clutter.
------- End of Forwarded Message -------


---
TCB'n,
Noah

"The foundation of all mental illness is the unwillingness to experience
legitimate suffering."
        - Carl Jung

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