On Tue, 2006-04-11 at 12:02 +0100, Chris Croughton wrote:
> On Mon, Apr 10, 2006 at 06:49:11PM +0100, Alex Hudson wrote:
> > I'm pretty sure, though, in the case where software is sold (or, a
> > software licence - I don't think the judiciary will care) it will need
> > to meet the usual standards (e.g., be fit for purpose). I don't think
> > those standards are terribly high though :/
> 
> It will?  So can I please get my money back if I buy a shrink-wrapped
> software package which proves to be not fit for the purpose for which it
> was sold to me?

I'm pretty sure you can, modulo showing that it's not fit for purpose
may be difficult in some instances.

> Has anyone ever managed to get money back for such a
> claim from MS, for instance?

Not that I know of, but then, most people don't buy software from MS
either, so they'd not really be able to complain.

I know plenty of people who've sent back software that didn't work for
them, but whether or not that was distance selling regs. or sale of
goods act., I don't know.

Cheers,

Alex.



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