-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi,
Greg wrote: > I don't wish to upset anyone but that answer has to be the craziest FIRST > "port of call" approach I have seen used. I get plenty of those sorts of > calls. I take about 30 seconds time on the phone for almost all of them. I > say "Pull the power plug out of the router. Wait 10 seconds, plug it back in > and wait another 10 seconds. OK, try now" and almost all of them report it > works well. What about the people whose router configuration (which was done by a friend months/years ago) you just resetted? Better prepare for some house visits to restore SOHO router configurations :-) And I think that the more you know about a certain topic, the more you are able to find nice & half-decent solutions. Resetting the whole device just because of what is a maybe temporarly problem doesn't seem clever to me. But I understand your point.. At some point in time first level support gets boring. Regards, Christian - -- Christian "Khark" Lauf <[EMAIL PROTECTED]> GPG: 0x6AADC60A | IRCnet/silcnyet: Khark silcnyet-Fingerprint: 82DA 447F B957 1E18 82EC 44B7 1800 CC3C 0EDE 6DCA -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (MingW32) iD4DBQFFdwo4AaLWKGqtxgoRAuh2AJdpFYr/jK1AA4J00HgFedIgDrJvAJ0UnxbQ I8Xie+CGT9qOUvKv0WeanA== =lWLi -----END PGP SIGNATURE----- _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.grok.org.uk/full-disclosure-charter.html Hosted and sponsored by Secunia - http://secunia.com/
