Volker: What you describe is support. I'm glad you actually extracted good support from MS. Other's mileage may vary.
Liability is another thing entirely. It's legal responsibility for having written, distributed and sold an inferior or broken product that causes someone else harm or damage. I'd like to see MS take *that* kind of responsibility without a protracted and very expensive court fight. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Thursday, November 13, 2003 5:07 AM > To: [EMAIL PROTECTED] > Subject: Re: [Full-Disclosure] Microsoft prepares security assault on > Linux > > On Wed, Nov 12, 2003 at 04:15:14PM -0800, Charles E. Hill wrote: > > > 2. A commercial company providing with liability (and responsibility) > > > for the software you use (in other words - someone to blame). > > What commercial software company actually offers guarantees and some > form > > of liability? I've *never* heard of anyone successfully suing MS or > > Oracle or anyone else for their software screwing up. SAYING you can > > blame Microsoft is one thing -- doing it (other than pointing fingers) > is > > another. > > I now for four times acted as following: > > I bought a single support call from Microsoft. We together detected that > my problem was caused by errors in Microsoft code. They corrected. I > paid nothing because Microsoft's support is free if the error was caused > by errors of Microsoft. The support was friendly, helpful and quick. > > That is one reason because I have nothing against Microsoft. Of course, > no one paid me the work I did. And there are big problems with Windoze 2k > and WiXP, sometimes so big problems that I will not use such systems > except > if I'm forced to. > > Windows NT is getting worse. Unfortunately. > For security reasons Windows is disastrous. > > VB. > -- > Volker Birk, Postfach 1540, 88334 Bad Waldsee, Germany > Phone +49 (7524) 912142, Fax +49 (7524) 996807, [EMAIL PROTECTED] > http://fdik.org, Deutsches IRCNet [EMAIL PROTECTED] > PGP-Key: http://www.x-pie.de/vb.asc > > _______________________________________________ > Full-Disclosure - We believe in it. > Charter: http://lists.netsys.com/full-disclosure-charter.html _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.netsys.com/full-disclosure-charter.html
