Oh absolutely. I've said it before, they aren't coding for the common good of the people. They are a business, to think they would make changes for any other reason than financial gain is silly. However, without changes and improvement, they won't continue to grow and sell so they need to make changes.
If I owned a large software business I wouldn't just make changes because philosophically they made me happy or someone else happy but wouldn't help the bottom line of the company at all. I don't think most honest speaking folks would say the same. Knowing the specifics of what people think need to be improved could help someone in the company who has been fighting for that exact improvement. Most times when I have spoken with MS Dev guys or QFE guys, they think the same thing I do or many others do, however they don't have enough customer comments to back them to get management to sign off on the change. Additionally giving ideas on HOW something should be improved tends to go a longer way than simply saying something sucks and needs to be improved. Finally, the number of requests they get for changes probably balances out to 25-30% actually being able to be kept as the others all cancel each other out in being equal and opposite requests. I see that on a small scale with just the few tools I write and I maybe get only 100-200 emails a week with requests. joe -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, June 21, 2004 4:00 PM To: [EMAIL PROTECTED] Cc: Georgi Guninski Subject: Re: [Full-Disclosure] M$ - so what should they do? On Mon, 21 Jun 2004 09:52:09 EDT, Michael Schaefer said: > What would you suggest Microsoft do to improve ? They will improve if and only if actually improving (as opposed to making noises about improving) makes financial sense. _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.netsys.com/full-disclosure-charter.html
