Bezeq, Israel top telco, allows anyone from anywhere to supposedly reset the 
phone and internet line of any of its home subscribers, no questions asked.



 1.            Bezeq, a top Israeli Telco, provides internet services over its 
infrastructure 2.            Apparently Bezeq encourages its users to solve 
Internet connectivity failures by themselves 3.            Apparently Bezeq 
allows anyone in the world to reset any (some?) of its customers’ lines/phone 
numbers/modems and associated services (internet, telephony)!!!a.            
Directly from Bezeq online web pages, and without asking for or requiring any 
authorization, checking, user name, login, captch'a etc!b.            The 
line/number being reset does not have to belong/be associated to the guy that 
is resetting it!!!!c.             Since there is no such check, anyone can go 
on the internet, from a computer or a smartphone, enter any of Bezeq phone 
numbers and cause a reset, which might perhaps result in severing the 
connection and the services on that line and take few tens of seconds to 
complete. 4.            So, via Bezeq web pages that are available to both 
computers and smartphones,  anyone can:a.            Type-in the Bezeq phone 
number of anyone else, without any check or authentication or authorization, no 
Captch'a etcb.            Bezeq web site doesn't request to for any login, user 
name, ID of any sort, nor for the one typing in the number nor for the number 
being enteredc.             If an internet service/modem is associated with 
this typed-in number, then clicking a button starts a process in the Bezeq 
infrastructure which presumably performs test to the typed phone number 
internet service with some sort of a reset to the line and/or equipment 
associated with it. this test/reset disrupts/severs the internet service to 
that number for several tens of seconds or more and the telephony.d.            
I do not know if in case the Bezeq number doesn't have a modem associated with 
it such process shall occur.i.              When this test and reset occurs the 
modem in the home is disconnected so it has no service for a while. Also, the 
phone in the home on which the test/reset is being done might ring. Internet 
service might be disrupted for 30-90 seconds or so. The home modem and Bezeq 
infrastructure should re-connect automatically, re-synch or whatever. 5.        
    The way to do this is:a.            Go to:  
http://www.bezeq.co.il/serviceandsupport/solutions/b.            You can switch 
to Arabic or Russian at the top left; or, using Google translate, follow these 
steps: c.             Click the “Sites can not be viewed” buttond.            
In the next screen click “I made no change”e.            In the next screen 
click “No, for further testing”f.             In the next screen you are asked 
to enter the phone/line number that will be tested (and supposedly reset in 
this process). It says:“A check will now be made to locate the problem.Enter 
the phone number / Internet subscription number including a prefix (do not 
enter a mobile number)g.            Type a phone number of a Bezeq subscriber 
(9 digits that include 2 digits area code starting with 0, no country code, 
e.g. 0xxxxxxxx). Click to start the test/reset attempt of that phone number (if 
it has an internet modem/service).h.            You should get:i.              
“The system performs a test on line 0xxxxxxxx. The test will be completed in 
about 90 seconds.”  (and counting down)j.             After it finishes you can 
re-initiate the test from the same page. You are asked: “Please check now Is it 
possible to surf the Internet?”k.            Click “No, you can not browse”l.   
           Perhaps the test is then performed again.



   

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