Leaders know observation skills are critically important to success - in any 
dimension. They work hard to develop their own, and to identify the skill in 
their people.

Leaders rely heavily on the observations of others to test their own 
impressions, and to add to their body of knowledge about whatever issue is on 
the table. Observation is learning on the fly - it's not something you sit down 
to do. And every experience adds to your body of knowledge, leaving you a top 
asset to your organization, your industry, your family, and yourself.

At the same time that it is such a valuable skill, it's amazing how little 
value is attached to it by many, many managers.


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