"Sampo's transfer during Easter weekend to the ownership of the Danish Danske
Bank was by no means a smooth transition.
The bank's website crashed early in the morning. The online banking service
functioned only sporadically during the day, and even some of the bank's cash
dispensers would not work.
The bank's telephone service did not work, and the queues at the branch offices
were hours long.
Especially frustrating was that some of the bank's debit, and credit cards
would not work with ATMs.
Hannu Vuola, Sampo Bank's head of communications, said that the problem applied
to a few hundred customers with a combined Sampo debit card and MasterCard
credit card.
Some Sampo customers also reported problems with combined Sampo-Visa cards and
with some, the difficulties extended to regular Sampo debit cards."
--clip--
More at
http://www.hs.fi/english/article/Serious+problems+with+launch+of+new+online+service+of+Sampo+Bank/1135235064450
Juha-Matti
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