You have an unusual idea of what constitutes "fun".

On Sat, 1 Nov 2008, Jon Kibler wrote:

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> Hi,
> 
> I have a client that is trying to justify hiring a network/security
> person for their IT staff. Senior management already thinks they are
> overstaffed. Here is a rough outline of their environment:
>   Company size: ~200
>   Number of locations: 12 across 8 states
>   Number of "full time" computer users: ~150
>     ~100 sales (wholesale / distribution)
>     ~15 management / executive / HR
>     ~15 clerical / administrative / purchasing
>     ~15 accounting / finance / payroll
>     4 IT
> 
> The I.T. Department is responsible for:
>   All computers:
>     ~130 Desktops
>     ~60 Laptops
>     ~25 Servers
>   All communications and networks:
>     9 Telecoms (voice, cell)
>     8 ISPs (Internet, WAN)
>     12 PBXes w/ ~180 handsets
>     ~90 Cellphones and laptop cell Internet
>     16 VoIP Gateways
>     ~30 Routers
>     ~16 Network Firewalls
>     ~60 Switches
>     14 Port Servers
>     12 IDS sensors
>   All software and services:
>     Windows XP
>     Windows 2003 Server
>     RHEL 5.x
>     Cisco IOS/AOS
>     ERP Suite
>     Web Sites (1 external, 2 internal)
>     Email / Email Filtering
>     EDI
>     IDS
>     Event Correlation Management System
>     AV/Host Firewall/NAC Suite
>     Web Content Filtering
>     ~20 outside service providers
>     Patch Management
>     etc.
>   Miscellaneous:
>     ~200 RFID and/or bar code scanners (ERP integrated)
>     ~20 timeclocks
>     ~40 network printers
>     ~120 desktop printers
>     All I.T. related purchases, installation, configuration, maintenance
>     Physical security systems
> 
> Currently, their staff consists of:
>    -- IT Manager / Jack of All Trades
>    -- 1 ERP/EDI support person
>    -- 1 Systems Admin who also does network admin and hardware support
>    -- 1 Help Desk who also does web site, email, host based security,
> and teleco / PBX support
> 
> The staff recently lost their primary hardware support person and a
> part-time administrative person when budgets were cut. Current staff is
> overworked, but pay for overtime has been eliminated.
> 
> The IT manager asked me to help him put together some information to
> help support his push for more staff. I did some Googling, but did not
> find anything from the past couple of years that was of any real use.
> 
> So, what I am asking is, do you have any information concerning IT
> staffing guidelines? Specifically:
>   o What would be the size of a typical IT staff that would have to
> support the above resources?
>   o Anyone aware of any studies/guidelines for IT staff size based on
> the number of "non casual" computer users in an organization?
>   o Anyone aware of any studies/guidelines for what should be the IT
> budget based on either a percentage of revenue or a percentage of
> overhead budget?
>   o What is the typical size of an organization before they staff a
> "dedicated" I.T. security person?
> 
> TIA for any info!
> 
> Jon K.
> - --
> Jon R. Kibler
> Chief Technical Officer
> Advanced Systems Engineering Technology, Inc.
> Charleston, SC  USA
> o: 843-849-8214
> c: 843-224-2494
> s: 843-564-4224
> http://www.linkedin.com/in/jonrkibler
> 
> My PGP Fingerprint is:
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> 
> 
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