I must say that I was pleasantly surprised at the rapid response to a posting made by one of my employees today. Her email were harshly worded out of pure frustration. However, I want to personally thank the Printable Team for stepping up and attempting to solve our issues today.....We heard from more people today than we have in several weeks combined. I too went to class two years ago and learned enough to build a print one that supports over 200 locations and 200 products. I would not have had the knowlege to put together this Print One without the wonderful teachings of Cindy who is in charge of the training department at Printables. I purchased Printable Technologies software to establish a web based presence to our business and it has been very successful. I only look forward to the day that Printables has enough trained support to handle the needs of everybody that believes in their product and puts their clients futures in Printables hands. I've been advised that Printables lost three main customer service reps in the past few months (one of them was ours)....I am as aware as anybody that it takes intensive training and on hands experience to have the knowlege base to become as customer service rep at Printable Technologies and support the needs of it's clients. I look forward to the day Printable's customer service department is back on track. Finally, I look forward to many profitable years to come as a result of integrating Printable Technology software with our companies expertise and dedication to our client base. Thanks again to all at Printable Technologies that responded to our needs today....Craig Tanner-President-Print Basics, Inc.
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