I resolved this problem. It was a PDF saved out of Photoshop. I deleted the graphics box containing the PDF and the problem went away. I need the PDF to run this job so I reopened it in Photoshop and flattened it and FP composed the VPS fine after that.
Peter Pickslay EOS _____ From: Alex Marshall [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 15, 2007 11:26 AM To: FusionPro Users Forum Subject: [fusionpro] RE: Fusion Pro Crash! Hello Pete, Were these specific output formats that were handled by the Nexpress system? To what destination directory are they been written to? Try writing these output types to a local destination and verify if the error still occurs. Also you may want to try to reinstall the program if this solution does not work. Reinstall the software using the following detailed instructions: Use the Add / Remove program option from the Microsoft Windows Control Panel, or the Uninstaller located in the Applications | Printable directory on the Apple Macintosh platform. When this process completes, search the hard drive for any folder named "Printable". On the Mac platform, it will be located in the Applications directory. On the Microsoft Windows platform, it will be located in the Program Files directory. Delete this folder before proceeding with the reinstallation of the software. Run the installer and enter this serial number manually in uppercase including the hyphens (-) as this key is character and space sensitive. Be sure to use the correct installer version for your serial number. If your installer is version 3.2, the serial number will begin "FP32-XXXX-XXXX-XXXX-XXXX-XX" If your installer is version 4.1, the serial number will begin "FP40-XXXX-XXXX-XXXX-XXXX-XX" At the completion of the installation, navigate your hard drive to the following location: Printable>FusionPro>Prodactivate. Launch "Prod-activate", and then click "Update". If this process fails, use this link: <<<http://register.printable.com/fusionpro/ <http://register.printable.com/fusionpro/> >>> Enter the product id and serial number along with your company information. It will provide a large alphanumeric key, which you will paste in the "Activation Key" field. Click "Register". Sincerely, Printable Technologies, Inc. http://www.printable.com <http://www.printable.com/> -----Original Message----- From: Pete Pickslay [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 15, 2007 1:05 PM To: FusionPro Users Forum Subject: [fusionpro] Fusion Pro Crash! I have a job that crashes FP when I try to out put anything other than VDX or PDF. I have tried VPS, PS, and VIPP and it crashes in composition before the first record starts. I have an IGen and NexPress, and our Nexpress is down so I went to output this job in VPS for the IGen and that is when this problem first occurred. Any insight would be appreciated. Thank you Peter Pickslay EOS -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com -- -- Users of FusionPro Desktop have unlimited free email support. Contact Printable Support at [EMAIL PROTECTED] -- View FusionPro Knowledge Base, FusionPro Samples at www.printable.com/vdp/desktop.htm -- You are currently subscribed to fusionpro as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] -- -- Note: All e-mail sent to or from this address will be received or otherwise recorded by the e-mail recipients of this forum. It is subject to archival, monitoring or review by, and/or disclosure to someone other than the recipient. Our privacy policy is posted on www.printplanet.com --
