FYI -- Check out Luntz's strategy recommendations!!  

-- CJR

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Date: 97-10-15 07:35:07 EDT


G.O.P. Remedies: Speak Less Loudly; Stop
Calling the Speaker 'Newt'

WASHINGTON -- After the elections of 1994, President Clinton sank into 
despair as Republicans took control of Congress. But ever since a 
resurgent Clinton won re-election last year, it is the Republicans who 
have been suffering through a crisis of confidence.

Now self-flagellation is practically their favorite sport. For a year, 
debate has reverberated through the party ranks and the conservative 
intelligentsia: Was the loss of 1996 the fault of an uncompromising right 
wing? Was a tongue-tied, aging, Establishment candidate the problem? Was 
the party outmaneuvered by a Democratic president who stole its issues? 
Maybe moderates were to blame. Or how about the tide of history, which 
left conservatives looking for a new rationale after the cold war?

At least one Republican strategist thinks it's time to move on. Several 
months ago, Frank Luntz, the wunderkind consultant who helped draft the 
"Contract With America," sent Republicans in Congress an unsolicited, 
222-page advice manual-cum-pep talk that began, "For all those who have 
complained that we have no 'message,' this book was written for you."

Here are excerpts from the prologue of his treatise, "The Language of the 
21st Century," instructing Republicans on how to connect with the 
American public. -- By ALISON MITCHELL

--

When I was a child, my mother had a Portuguese maid named Maria who came 
to clean our house once a week. She was a strong, kindly woman who never 
missed a day of work and really loved my family. The only problem was, 
she didn't speak a word of English.

For 10 years I witnessed the same routine every Tuesday morning. She 
would arrive at 7 A.M. sharp. My mom would meet her at the door and 
explain in English exactly what she wanted done. Maria would look at her 
quizzically and shrug her shoulders, prompting my mom to repeat her words 
exactly as before -- only much louder. This would go on week after week, 
until finally I said, "Mom, she's not deaf. She just doesn't understand 
English."

The Republican Party in 1997 is just like my mom. Every time Republicans 
get into a conflict with the President, you begin to shout, mistakenly 
believing that if you speak loudly enough, your message will get through. 
But the American people aren't deaf. They simply don't understand what 
you're saying or understand its relevance to their day-to-day lives.

You have suffered through communication disaster after communication 
disaster, and nothing ever seems to change. Task forces, rapid response 
teams, truth squads and other structural fixes have not addressed the 
more fundamental and potentially fatal problem: Linguistically, you are 
out of touch with the American people. They really think Bill Clinton 
feels their pain, and they really think you feel nothing.

To make his point, Luntz cited the spring standoff in which Republicans 
attached miscellaneous political measures to a disaster relief bill, 
prompting Clinton to veto aid to flood victims. Hurt by the ensuing 
public uproar, Republicans backed down and passed the relief bill 
unencumbered:

The disaster relief disaster was just the latest wake-up call. Telling 
everyone you failed to communicate effectively is not effective 
communication. A thorough change in language and emphasis is long 
overdue. The following should help you communicate in language that is 
soothing to the American ear.

Luntz then lists a dozen points:

1. Principles are more important than policy or politics. The hallowed 
halls of Washington echo with the sounds of Republican actors and 
activists clamoring for a new agenda. Yet in my weekly forays into real 
America, I have found that average Americans could not care less about 
agenda politics. Americans aren't searching for an agenda. They're 
looking for principles and the politicians who exhibit them. The way to 
convince a cynical populace that you deserve their support is to 
demonstrate that you are standing up for principle, not that you are 
loyal to a cause.

2. Try going five minutes selling Republican ideas and principles without 
criticizing Bill Clinton or the Democrats. Sure it's more fun to attack 
the opposition, particularly when they are so wrong, but the American 
people have had enough of all the bickering. . . . Remember, mud 
splatters, and every time you attack, you soil yourself as well.

3. Stop overselling your achievements. You may not want to hear this, but 
almost no one outside of the Beltway (or on Capitol Hill for that matter) 
thinks the recent budget and tax agreements are home runs. Why are you 
selling them that way?

4. Stop being defensive. Instead of talking about recent strategic 
failures, talk about the principles you have attempted to defend. For 
example, if the topic is your attempt to avoid a Government shutdown, 
ONLY talk about "getting your message across,'' "end games" and "doing a 
better job explaining things" IN PRIVATE. In public, you should instead 
talk about the PRINCIPLES of "working together," "listening to the 
people," "making the government run more effectively and less 
expensively" and so on. Americans want to know your motives. Only 
journalists want to know your tactics.

5. Appeal directly to the voter. You know just how overtaxed Americans 
feel they are. . . . You know how much money Americans feel is wasted by 
Washington. Appeal to that emotion. Republican leaders have to attack the 
President from time to time, but if you want to be effective, get the 
American people on your side rhetorically BEFORE you launch.

6. Embrace the moral agenda. Four out of five Americans believe that our 
country is facing a moral crisis, yet too many Republicans judge the 
health of America by the Dow Jones Industrial Average. They are missing 
the sickness in the soul of our nation. You cannot shy away from 
discussing values. In fact you should embrace them. . . . America is in 
danger of winning the whole world -- economically, militarily, 
ideologically -- and losing her soul.

7. Abolish the National Endowment for the Arts. This makes sense for 
strategic reasons as well as on principle. Napoleon spoke of the 
importance of feeding your army if you expect your soldiers to go off to 
battle. You must deliver some nourishment to the true believers. The 
budget and tax agreements aren't going to drive social conservatives to 
the polls on Election Day. You need a symbol that both differentiates the 
two parties and stirs up the troops. If you truly believe in shrinking 
Washington and returning power (and money) to local authorities, start 
with the arts.

8. Start a national-local education partnership. Newt Gingrich's greatest 
accomplishment in the 104th Congress was shepherding welfare reform 
through Congress. Without the support, participation and political 
capital of the 32 Republican governors, welfare reform would still be on 
the shelf. The Speaker and the Senate majority leader need to adopt the 
same strategy in the education reform effort and that requires turning 
over the education debate to the governors.

9. End Washington-mandated affirmative action now. If welfare reform was 
the Speaker's crowning achievement, his unwillingness to abolish Federal 
affirmative action laws has been his biggest mistake.

10. If you want to focus on policy rather than politics, stop talking 
about politics. The only people who follow the internal struggles of the 
Congressional leadership are the players themselves. If you don't want 
the media to focus on internecine warfare, stop answering questions on 
the subject. Better yet, change the subject.

11. Stop calling the Speaker "Newt." The elected office generally holds a 
greater deal of respect than the man or woman who is temporary custodian 
of that title. That's why you never hear Bill Clinton's advisers or 
Cabinet officers referring to him by name (much less his first name). 
It's always "the President." If you really want to help restore Newt 
Gingrich's credibility, start referring to him by his title.

12. Stop stacking votes. For three straight years, Republicans have 
missed countless opportunities to receive deserved credit for passing 
popular legislation because they have held multiple high-profile votes in 
the same week. Take a lesson from Presidents Reagan and Clinton. Any more 
than one theme -- or one major vote -- at a time will be lost on the 
American people.

Before he launched into pages more of advice, Luntz said: "We don't need 
a Contract II or an Agenda 2000. We simply need to stop the name-calling 
and talk about principles."

 Copyright 1997 The New York Times Company 
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