>Date: Tue, 28 Mar 2000 23:26:55 +1000 (EST)
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>From: [EMAIL PROTECTED] (Bill Bartlett)
>Subject: [workfare] welfare system penalties TRANSCRIPT
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>
>This is from yesterday...
>(Bill)
>
>Australian Broadcasting Corporation
>
>The 7.30 Report Transcript
>
>27/03/00
>
>ACOSS concern over welfare system penalties
>
>KERRY O'BRIEN: With hundreds of thousands of
>unemployed Australians still relying on the
>dole for basic food and shelter, the Federal
>Government is keen to keep the system tight
>and abuse to a minimum.
>
>But the Australian Council of Social
>Services -- ACOSS -- has expressed concern
>that in its zeal to do the right thing by
>taxpayers, the Government is going too far,
>with what it says is a harsh system of
>monetary penalties for minor administrative
>breaches.
>
>The penalties at times reach hundreds, even
>thousands, of dollars for failure to perform
>stipulated tasks, for people who are
>struggling to make ends meet in the most
>basic ways.
>
>ACOSS claims the Government is saving nearly
>$70 million, but, in the process, hurting
>the most vulnerable.
>
>The Government says it is just doing its bit
>to protect taxpayers' funds.
>
>David Hardaker with this report.
>
>SUSAN: For the past three days, I've been
>living on, say, $10 worth of food.
>
>DAVID HARDAKER: Susan lives literally from
>one week to the next.
>
>SUSAN: I got my last $8 out on EFTPOS.
>
>DAVID HARDAKER: Between jobs, she relies on
>the $380/fortnight she receives from the
>Government.
>
>SUSAN: I pay $130 a week rent.
>
>DAVID HARDAKER: It's a fine line, as she
>discovered when she was told she'd breached
>her obligations and would have her payments
>docked by 18 per cent.
>
>SUSAN: Minus $21.44.
>
>DAVID HARDAKER: You'd actually be in the red
>if you were penalised?
>
>SUSAN: I'd be in the black zone.
>
>Like it doesn't even exist.
>
>Yeah, in the red.
>
>DAVID HARDAKER: There are hundreds of
>thousands of people around Australia who,
>like Susan, rely on Government assistance.
>
>They receive an unemployment benefit as long
>as they're making a genuine effort to find
>work or get themselves ready for work.
>
>If they don't make that effort, then the
>Government agency Centrelink can rule
>they've committed a breach.
>
>That means they lose a percentage of their
>payments for a number of weeks.
>
>MICHAEL RAPER, AUSTRALIAN COUNCIL OF SOCIAL
>SERVICE: The penalties are far too severe.
>
>If you're going to have them, they ought to
>be balanced with the offence that people are
>committing.
>
>We're not talking fraud here, we're talking
>about people who don't get to fulfil an
>activity test requirement or don't turn up
>at Centrelink on time for an interview.
>
>DAVID HARDAKER: ACOSS has completed research
>which it claims has revealed a harsh regime.
>
>MICHAEL RAPER: Centrelink is currently
>breaching very vulnerable people, unemployed
>people in the system, at the rate of 220,000
>breaches per year.
>
>It shows that the most vulnerable people,
>young people under 24 and Aborigines, are
>breached much more often than anyone else.
>
>It shows that the fines are incredibly
>disproportionate with the offence, double
>what magistrates hand out for drink driving,
>high levels of alcohol.
>
>LARRY ANTHONY, COMMUNITY SERVICES MINISTER:
>A lot of this happens if you don't fill out
>your job diary correctly, if you're not
>declaring income, if you're not turning up
>to appointments, and there's a consistent
>pattern, yes, you will be subject to it.
>
>I don't think it's unreasonable that
>taxpayers want to ensure there's integrity
>in the system and that job seekers are       
>genuine.
>
>And there is flexibility within the system
>by Centrelink to do that.
>
>TELEVISION ADVERTISEMENT: Connecting the
>right person with the right job hasn't
>always been easy.
>
>DAVID HARDAKER: Questions about the fairness
>of Centrelink's actions are now being asked
>by others, including employment agencies,
>who are concerned that some unemployed
>people are being punished when they don't
>fully understand the rules.
>
>DAVID THOMPSON, JOBS AUSTRALIA LIMITED:
>Those people that are very clever at using
>the system and flouting the system will
>eventually, presumably, be caught by the
>system, but there's a lot of innocent
>bystanders getting caught at the moment.
>
>DAVID HARDAKER: One of those is Susan.
>
>To get her benefit, she had to a seminar on
>putting together a resume.
>
>But she'd already had a resume so she was
>given permission to skip the seminar.
>
>Despite this, Centrelink ruled she'd
>committed a breach.
>
>DAVID HARDAKER: So how did that strike you?
>
>SUSAN: Absurd, because I understood
>everything was OK.
>
>I saw it there in red felt pen, OK.
>
>So when I was breached later, six weeks
>later, I didn't understand why.
>
>DAVID HARDAKER: The Minister, Mr Anthony,
>says there is an avenue for appeal.
>
>LARRY ANTHONY: Well, you've got to
>understand that with all the appeals, less
>than 1 per cent of the appeals are
>overturned.
>
>To me that indicates that the judgments that
>Centrelink case officers are making are
>correct.
>
>Now, if there is a problem that you have,
>you go back to your Centrelink officer, you
>speak to that person, there is then a review
>within Centrelink by an authorised review
>officer.
>
>DAVID HARDAKER: Susan eventually had the
>decision changed, but it wasn't easy.
>
>SUSAN: I rang Centrelink straight away and
>said I didn't understand.
>
>They said, "Well, you received a letter."
>
>I said, "No, I didn't receive any letter."
>
>They then said, "We'll get someone to call
>you because we have to organise for you to
>come and have an interview and get the
>breach lifted."
>
>And then they said, "I'll organise for
>somebody from your Centrelink office to call
>you at 2.35," which was on the next day.
>
>"If they don't call within a 15-minute
>window period, then give us a call."
>
>I said, "Look, this isn't good enough.
>
>Who can I complain to?"
>
>They gave me a number to make a complaint.
>
>DAVID HARDAKER: If a tertiary-educated woman
>like Susan has this much difficulty, what
>about others?
>
>MICHAEL RAPER: Many of these people are not
>able to do that.
>
>They're homeless, they're drug dependent,
>they're on the fringes, they don't have the
>literacy skills, the numeracy skills, they
>don't have the language, they're of
>Non-English Speaking Background.
>
>DAVID HARDAKER: Michael Raper claims
>Centrelink now has a culture of hurting
>rather than helping the unemployed, in the
>process, pushing some over the brink.
>
>LARRY ANTHONY: I think there is a
>substantial change happening for Centrelink.
>
>Of course ACOSS always wants more, and
>that's their role to do that, but there are
>changes happening and they're positive
>changes.
>
>email: [EMAIL PROTECTED]
>[ABC Online Home]
>
>© 2000 Australian Broadcasting Corporation
>
>
>
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