Subject: ONLINE PRICING BASED ON USER'S SHOPPING

Hidden price discrimination.

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ONLINE PRICING BASED ON USER'S SHOPPING

The Annenburg Public Policy Center has released a study entitled, "Open to

Exploitation," which concludes that most Americans have no idea that

Internet merchants often charge different prices to different consumers

for the same products. According to the study, nearly two-thirds of adult

Internet users incorrectly believe it is illegal to charge different

people different prices, a practice retailers call "price customization."

The Web lets shoppers easily compare prices, but it also enables

businesses to collect detailed records on a customer's behavior and

preferences and set prices accordingly. Doing so is generally lawful

unless it discriminates against race or gender or violates antitrust or

price-fixing laws. First-time buyers at a retailer might see higher prices

than a repeat customer. However, retailers may not offer discounts to

repeat shoppers who buy the same brands regularly without even looking at

alternatives on the site. A copy of the report may be found at

http://www.annenbergpublicpolicycenter.org/04_info_society/Turow_APPC_Report_WEB_FINAL.pdf

 

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