Hi Keith,
I'm offering the following article as an example of: "By indirections 
we find directions out."
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High-Stakes Testing for Dentists??

What Dentists and Teachers Have in Common

by John S. Taylor

Last spring at the Project-Based Learning Conference: Kids Who Know and Do,
keynote speaker Linda Darling-Hammond retold the following story by John S.
Taylor, Superintendent of Schools in the Lancaster County School District in
South Carolina. In a room full of 5,000 educators, you could have heard a
pin drop. Of course, during the witty dialogue and the ironic parts,
outbursts of laughter filled the room. But as soon as Darling-Hammond began
speaking again, the audience fell silent.

My dentist is great! He sends me reminders so I don't forget checkups. He
uses the latest techniques based on research. He never hurts me, and I've
got all my teeth, so when I ran into him the other day, I was eager to see
if he'd heard about the new state program. I knew he'd think it was great.
"Did you hear about the new state program to measure the effectiveness of
dentists with their young patients?" I said. "No," he said. He didn't seem
too thrilled. "How will they do that?"

"It's quite simple," I said. "They will just count the number of cavities
each patient has at age 10, 14, and 18 and average that to determine a
dentist's rating. Dentists will be rated as Excellent, Good, Average, Below
Average, and Unsatisfactory. That way parents will know which are the best
dentists. It will also encourage the less effective dentists to get better,"
I said. "Poor dentists who don't improve could lose their licenses to
practice in South Carolina."

"That's terrible" he said.

"What? That's not a good attitude," I said. "Don't you think we should try
to improve children's dental health in this state?"

"Sure I do," he said, "but that's not a fair way to determine who is
practicing good dentistry."

"Why not?" I said. "It makes perfect sense to me."

"Well, it's so obvious," he said. "Don't you see that dentists don't all
work with the same clientele; so much depends on things we can't control?

"For example," he said, "I work in a rural area with a high percentage of
patients from deprived homes, while some of my colleagues work in
upper-middle-class neighborhoods. Many of the parents I work with don't
bring their children to see me until there is some kind of problem and I
don't get to do much preventative work.

"Also," he said, "many of the parents I serve let their kids eat way too
much candy from a young age, unlike more educated parents who understand the
relationship between sugar and decay.

"To top it all off," he added, "so many of my clients have well water which
is untreated and has no fluoride in it. Do you have any idea how much
difference early use of fluoride can make?"

"It sounds like you're making excuses," I said. I couldn't believe my
dentist would be so defensive. He does a great job.

"I am not!" he said. "My best patients are as good as anyone's, my work is
as good as anyone's, but my average cavity count is going to be higher than
a lot of other dentists because I chose to work where I am needed most."

"Don't get touchy," I said.

"Touchy?" he said. His face had turned red, and from the way he was
clenching and unclenching his jaws, I was afraid he was going to damage his
teeth. "Try furious. In a system like this, I will end up being rated
average, below average or worse.

"My more educated patients who see these ratings may believe this so-called
rating actually is a measure of my ability and proficiency as a dentist.
They may leave me, and I'll be left with only the neediest patients. And my
cavity average score will get even worse.

"On top of that, how will I attract good dental hygienists and other
excellent dentists to my practice if it is labeled below average?"

"I think you're overreacting," I said. "'Complaining, excuse making, and
stonewalling won't improve dental health.' I am quoting that from a leading
member of the DOC," I noted.

"What's the DOC?" he said.

"It's the Dental Oversight Committee," I said, "a group made up of mostly
lay persons to make sure dentistry in this state gets improved."

"Spare me," he said. "I can't believe this. Reasonable people won't buy it,"
he said hopefully.

The program sounded reasonable to me, so I asked, "How else would you
measure good dentistry?"

"Come watch me work," he said. "Observe my processes."

"That's too complicated and time-consuming," I said. "Cavities are the
bottom line, and you can't argue with the bottom line. It's an absolute
measure."

"That's what I'm afraid my patients and prospective patients will think.
This can't be happening," he said despairingly.

"Now, now," I said, "don't despair. The state will help you some."

"How?" he said.

"If you're rated poorly, they'll send a dentist who is rated excellent to
help straighten you out," I said brightly.

"You mean," he said, "they will send a dentist with a wealthy clientele to
show me how to work on severe juvenile dental problems with which I have
probably had much more experience? Big help."

"There you go again," I said. "You aren't acting professionally at all."

"You don't get it," he said. "Doing this would be like grading schools and
teachers on an average score on a test of children's progress without regard
to influences outside the school, the home, the community served, and stuff
like that. Why would they do something so unfair to dentists? No one would
ever think of doing that to schools."

I just shook my head sadly, but he had brightened. "I'm going to write my
representatives and senator," he said. "I'll use the school analogy, surely
they'll see my point." He walked off with that look of hope mixed with fear
and suppressed anger that I see in the mirror so often lately.

John Taylor is Superintendent of Schools for the Lancaster County School
District in South Carolina. He is a graduate of Davidson College with MEd
and EdS degrees from University of South Carolina. He has served as a
teacher or administrator in several of South Carolina's most economically
challenged school districts, including Allendale, Clarendon, Colleton, and
Dillon. He has also worked in Richland 2 and Rock Hill and served as an
Education Consultant at the Department of Education.

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