I recall a saying, "a good mechanic never has to force anything..."

-----Original Message-----
From: Brad McCormick, Ed.D. [mailto:[EMAIL PROTECTED]
Sent: Tuesday, July 15, 2003 6:15 PM
To: Ed Weick
Cc: Cordell, Arthur: ECOM; [EMAIL PROTECTED]
Subject: Re: [Futurework] REAL-TIME FIELD OBSERVATION


I'm too young to know this first-hand.  But IBM folk-lore
has it that there were very clear instructions to the
field engineers (AKA repairmen).  I paraphrase
interpretively from memory:

     This machine is made to fit together without
     any part being forced.  If you find you have to force
     a part to make it fit, something is wrong.  Stop
     immediately and find out what the problem is.
     When the problem is resolved, the parts will go together
     without having to force anything.

Is this really utopian?

\brad mccormick




Ed Weick wrote:

> It needs cooperation.  Whenever I try to assemble anything, my wife takes
> the instructions (even before I can give them to her) and with something
of
> an air of arrogance takes me through it step by step.  It may be an
example
> of women think, men do.
> 
> Ed Weick
> 
> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Sunday, July 13, 2003 9:49 PM
> Subject: RE: [Futurework] REAL-TIME FIELD OBSERVATION
> 
> 
> 
>>Ever try to assemble a barbecue???
>>
>>-----Original Message-----
>>From: Brad McCormick, Ed.D. [mailto:[EMAIL PROTECTED]
>>Sent: Sunday, July 13, 2003 5:12 PM
>>To: [EMAIL PROTECTED]
>>Subject: [Futurework] REAL-TIME FIELD OBSERVATION
>>
>>
>>I never understood why "dads" feel such
>>fulfillment in having children, until
>>about an hour ago.  (No sh-t!)
>>
>>My wife brought home the needs-adult-assembly
>>tricycle from hell.
[snip]

-- 
   Let your light so shine before men,
               that they may see your good works.... (Matt 5:16)

   Prove all things; hold fast that which is good. (1 Thes 5:21)

<![%THINK;[SGML+APL]]> Brad McCormick, Ed.D. / [EMAIL PROTECTED]
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