We've been using Steel-belted RADIUS for authenticating SecuRemote users with no 
problems. We decided to create a FW admin using the SmartDashboard user interface 
instead of having the person defined in cpconfig (using username and password). 
Firewall version is NGAI R54.

I created the NAS client on the Steel-belted side and the requests are going fine to 
the RADIUS server, but the RADIUS server is rejecting the authentication with "unable 
to find user with matching password"

What's odd is, the same user can authenticate fine through SecuRemote using the same 
RADIUS server. The only difference is, instead of the RADIUS request coming from the 
FW modules, it's coming from the management station.

It's almost like the management station is not using the correct shared secret. When I 
change the shared secret on the Steel belted side for the FW management client, I get 
the same error. But as far as I can see, in the FW gui, there is only 1 shared secret 
to put in - whether it's my SecuRemote clients using it or the FW management stations 
using it. So it can't be wrong! I verified the shared secret is the same for my FW 
module and my FW management server.

I even tried to eliminate authenticating to our remote NT groups and created a local 
Steel-belted user that exactly matches (case-wise) the user I defined in the FW Gui. 
Same error - cannot authenticate.

Does anyone have a similar setup where both FW admins and SecuRemote users are using 
the same Radius server? Anything else I need to define for the profile on the 
Steel-belted side? I tried playing with a couple of service-type settings to no avail. 
Full logging on Steel belted side show no indication of what the problem is.

Thanks,
Karen

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