Hi

I have an NGX R62 Firewall  (recently upgraded from R60 HFA02 which had
been stable for well over a year) on W2K3.

Two weeks after the upgrade inbound e-mail just stopped coming in,
nothing else seemed to be wrong for a while until I started looking at
the Remote Access groups we very rarely use for SecureRemote (we use a
different RA system now) - if I tried to remove anyone I got the
following error:

Failed to save object SecureRemote Admins -  The referenced object at
field 'groups' is invalid reference (Code 0x800415B1, Object.

SMTP traffic was being rejected with TCP packet out of state: First
packet isn't SYN

If I tried to save a version of the database before installing a policy
I got a 'Failed to create a version' message, bur policies would install
without it.

I then see that the Certificate Authority is down and I am getting the
following message in the event log:

'cpWatchdog process FWD exited with exit_code 128.

I tried to restore a previous version of the database - it would verify
but on the restore would fail due to verification.

Everything else I tried to fix the issue failed, so I restored from
backup and all was well.

It's just done it again with no warning, I realised it was down again
because a rare Remote Access user rang to say he got kicked out and
could not re-authenticate.

Does anyone have any suggestions about what to look for in solving this
problem? I will restore from backup again, but I would like to stop this
occurring again

Thanks

Simon


Simon Curtiss
IT Systems Administrator

ABN  AMRO Craigs Limited
P.O. Box 13155
Tauranga
New Zealand



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