Thanks for answering Eugeniu. Well, I'm not quite sure about user they are logged in with in Windows, honestly I would have to ask, but if it was a permissions issue I would expect for the application no to open at all, but it does, the user is able to enter his credentials and is authenticated ok by the UTM-1, the problem occurs until it shows the "loading objects" message and then it fails with the error mentioned. Besides all other SmartConsole tools work perfect (monitor, reporter, tracker).
Am I missing something here? Maybe you are looking at an angle I am not. Regards On Wed, Jan 7, 2009 at 10:20 AM, Eugeniu Patrascu <eu...@imacandi.net>wrote: > Sergio Alvarez wrote: > >> Hello, >> >> I have this strange situation that haven't seen before. A customer >> recently >> acquired a UTM-1 appliance with Messaging Security R65, during the >> deployment, a co-worked used his laptop (Win XP) to configure the >> appliance >> with no problems (still works), but the customer installed the >> SmartConsole >> using the very same installer in two different machines and when he tries >> to >> open the Dashboard, a message comes up saying "Error Loading Objects" and >> off course never opens. He is able to open other SmartConsole tools >> thought >> (SmartView Tracker, SmartView Monitor, etc), the issue is just with the >> Dashboard. >> Their desktop machines are all Macs son he is using a virtual machine >> running Windows XP on his machine, but also tried running the console on a >> Windows 2003 server machine (real machine) with the same results. >> >> I haven't found anything about this in the Secure Knowledge, or any other >> resource I have. >> >> >> > Is he running the SmartDashboard as an administrator on the machine ? > > > Scanned by Check Point Total Security Gateway. > > ================================================= > To set vacation, Out-Of-Office, or away messages, > send an email to lists...@amadeus.us.checkpoint.com > in the BODY of the email add: > set fw-1-mailinglist nomail > ================================================= > To unsubscribe from this mailing list, > please see the instructions at > http://www.checkpoint.com/services/mailing.html > ================================================= > If you have any questions on how to change your > subscription options, email > fw-1-ow...@ts.checkpoint.com > ================================================= > -- Sergio Alvarez (506)8301342 Scanned by Check Point Total Security Gateway. ================================================= To set vacation, Out-Of-Office, or away messages, send an email to lists...@amadeus.us.checkpoint.com in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email fw-1-ow...@ts.checkpoint.com =================================================
