I have CheckPoint r7.1 and Websense 7.5.1 running Webs Filtering. Both
of this server are running on separate Windows 2008 server in an
integrated configuration. After setting them up, everything was working
fine for the past several days. Today, users get a messages "FW-1 at
FW-server: Failed to connect to the WWW server" when browsing the
Internet. I have to disable the Internet Filtering rule in order to
enable users to browse the Internet. I notice that when I enable the
Internet Filtering rule, the following error messages appear in the
Event Viewer under the System log:

Log Name: System

Source: DitribuitedCOM

Event ID: 10009

Level Error:

General: DCOM was unable to communicate with the computer name using any
of the configured protocols.



I contacted the Websense's tech. They advised me to turn off the Windows
Firewall on the Websense server in order to solve the problem with the
Event ID: 10009 and contact the Check Point Firewall since the error
came from the Firewall. I have verified their suggestion by turning the
Windows Firewall on the Websense server and re-enable the Internet
Filter rule on the Firewall. As soon as I had done that, not only the
users were unable to browse the Internet and received the same messages
(FW-1 at FW-server: Failed to connect to the WWW server), the Event ID
10009 was started showing up the Websense Server. I wonder if anyone has
come across this issue and could point me to a right direction.



Thanks.



Sam



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