Thank you David.



On Fri, Sep 20, 2013 at 10:54 PM, David DeSimone <f...@verio.net> wrote:

> You can debug this using Linux debug techniques, since Splat and Gaia
> are just Linux under the hood.
>
> The message "Too many open files" either means that the process "cpca"
> has opened too many files and overflowed its local file table, or it
> means that some other process on the system has opened too many files
> and overflowed the global file table.
>
> You can see which processes have a large number of files open with and
> expert command like this:
>
>     ls /proc/*/fd
>
> It should show a series of numbers for each process running, for
> example:
>
>     /proc/522/fd:
>     0  1  2  3  4  5  6  7  8  9
>
> That shows a process with only 10 files open.
>
>
>     /proc/5196/fd:
>     0    109  12   130  141  152  163  174  185  196  206  26  37  48  59
>  7  80  91
>     1    11   120  131  142  153  164  175  186  197  207  27  38  49  6
>  70  81  92
>     10   110  121  132  143  154  165  176  187  198  208  28  39  5   60
> 71  82  93
>     100  111  122  133  144  155  166  177  188  199  209  29  4   50  61
> 72  83  94
>     101  112  123  134  145  156  167  178  189  2    21   3   40  51  62
> 73  84  95
>     102  113  124  135  146  157  168  179  19   20   210  30  41  52  63
> 74  85  96
>     103  114  125  136  147  158  169  18   190  200  211  31  42  53  64
> 75  86  97
>     104  115  126  137  148  159  17   180  191  201  213  32  43  54  65
> 76  87  98
>     105  116  127  138  149  16   170  181  192  202  22   33  44  55  66
> 77  88  99
>     106  117  128  139  15   160  171  182  193  203  23   34  45  56  67
> 78  89
>     107  118  129  14   150  161  172  183  194  204  24   35  46  57  68
> 79  9
>     108  119  13   140  151  162  173  184  195  205  25   36  47  58  69
>  8
>     90
>
> That shows a process that has 214 files open.
>
> If you see a process which has hundreds or thousands of files open, then
> you can find the name of the process with "ps":
>
>     [Expert@f020102]# ps 5196
>
>       PID TTY      STAT   TIME COMMAND
>      5196 ?        Ssl  234:21 cpd
>
> So my "cpd" process in this example has 214 files open.
>
> If your system was really out of files in its global file table, it
> would probably be crashing pretty badly.  So it seems more likely that
> your "cpca" process has forgotten to close some of its files and it
> eventually used up all of its file table entries.
>
> If so, then you probably could fix the situation by killing the cpca
> process to force it to restart, but that's getting into guesswork.  :)
>
>
> Sergio Alvarez <seral...@gmail.com> wrote:
> >
> > Hello.
> >
> > This customer is running a stand alone appliance running SPLAT R75.40, a
> > few weeks ago, noticed opening any objects' properties in the Dashboard
> was
> > taking far longer than usual and from time to time an error message
> popped
> > up: "Operation Error. If the problem persists contact customer support".
> > the issue went away with no changes done, and then returned a few days
> > later.
> >
> > I checked the box for resource issues and even when CPU won't go higher
> > than 40%, I noticed "top" shows "cpca" as consuming 100% of that 40%, I
> > don't think I have seen something like this before, so looked in the
> > $FWDIR/log directory and found a bunch of cpca.elg files (around 10), all
> > of them are filled with hundreds of lines like this;
> >
> > SvcSk_new_connection: accept(12) failed: Too many open files
> >  SvcSk_new_connection: accept(11) failed: Too many open files
> >  SvcSk_new_connection: accept(12) failed: Too many open files
> >  SvcSk_new_connection: accept(11) failed: Too many open files
> >
> > SK search did not help but I did find an SK on how to troubleshoot "cpca"
> > which basically says to run debugs like this:
> >
> > *fw debug cpca on TDERROR_ALL_ALL=5*
> > *
> > *
> > *Which I did, but I don't get anything new in the "elg" files, just the
> > same lines above.*
> >
> > A search in SK and even Google did not help. Only SK doc mentioning the
> > exact error message seen in Dashboard regards a problem trying to "remove
> > an ICA cert from the gateway", which off course we are not doing here.
> >
> > Any ideas?
> >
> > All suggestions would be appreciated.
>
> --
> David DeSimone == Network Admin == f...@verio.net
>   "I don't like spinach, and I'm glad I don't, because if I
>    liked it I'd eat it, and I just hate it." -- Clarence Darrow
>
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-- 
Sergio Alvarez
CISSP | CCSE+

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