Hi,

I just can't make SecuRemote work with our firewall. I have read many FAQs
and recipes about SecuRemote to no avail.

I start SecuRemote, define a site, get the key exchange dialog, but when trying
to download a security policy (or trying a telnet if security policy is
disabled), I always get this error message right after the authentication:
"Error: Communication with site myfirewall has failed"

Here are the details:

- FW1 4.1 with VPN-1 on Solaris 2.7
- Checked with "fw printlic -p" that we have "encryption", "strong" and "isakmp"
- Got a license for SecureRemote
- SecuRemote 4.1 SP1-3des build 4157 April 27,2000 (tried on NT and Windows 95)
- Followed quite precisely recipes found on Phoneboy FAQ and also on Checkpoint
  knowledge base
- Defined encryption domain as all the networks behind the firewall
- Used IKE with "Pre-defined shared secret" as authentication. Authentication
  works since I get the message "Authentication failed" when I enter the wrong
  password (valid password is the one defined at the firewall object, not at
  the user object level)
- On the firewall, I have a rule
  SecureRemote@Any Any Any ClientEncrypt
  with SecuRemote group containing definition of a user. Also tried variations
  of this with "encdomain" as destination
- The firewall log shows a line with action "keyinst" and comment "IKE Log:
  Phase 1 (aggressive) completion. 3DES/SHA1/Pre Shared secrets Negotiation Id:
  <bunch of numbers and letters>"
- A snoop shows the following exchange between the firewall and the SecuRemote
 PC (UDP 500=IKE is allowed through the firewall by implied rules):
1   0.00000        securem -> myfirewall TCP D=264 S=1031 Syn Seq=96996 Len=0 Win=8192 
Options=<mss 1460,nop,nop,sackOK>
 2   0.03607 myfirewall -> securem        TCP D=1031 S=264 Syn Ack=96997 
Seq=4071055565 Len=0 Win=8760 Options=<nop,nop,sackOK,mss 1460>
 3   0.00032        securem -> myfirewall TCP D=264 S=1031     Ack=4071055566 
Seq=96997 Len=0 Win=8760
 4   0.00433        securem -> myfirewall TCP D=264 S=1031     Ack=4071055566 
Seq=96997 Len=4 Win=8760
 5   0.03583 myfirewall -> securem        TCP D=1031 S=264     Ack=97001 
Seq=4071055566 Len=0 Win=8760
 6   0.00024        securem -> myfirewall TCP D=264 S=1031     Ack=4071055566 
Seq=97001 Len=4 Win=8760
 7   0.03626 myfirewall -> securem        TCP D=1031 S=264     Ack=97005 
Seq=4071055566 Len=4 Win=8760
 8   0.00045        securem -> myfirewall TCP D=264 S=1031     Ack=4071055570 
Seq=97005 Len=4 Win=8756
 9   0.02926 myfirewall -> securem        TCP D=1031 S=264     Ack=97009 
Seq=4071055570 Len=28 Win=8760
10   0.00020        securem -> myfirewall TCP D=264 S=1031     Ack=4071055598 
Seq=97009 Len=4 Win=8728
11   0.03203 myfirewall -> securem        TCP D=1031 S=264     Ack=97013 
Seq=4071055598 Len=9 Win=8760
12   0.13894        securem -> myfirewall TCP D=264 S=1031     Ack=4071055607 
Seq=97013 Len=0 Win=8719
13   0.03003 myfirewall -> securem        TCP D=1031 S=264     Ack=97013 
Seq=4071055607 Len=8 Win=8760
14   0.00049        securem -> myfirewall TCP D=264 S=1031     Ack=4071055615 
Seq=97013 Len=4 Win=8711
15   0.07065 myfirewall -> securem        TCP D=1031 S=264     Ack=97017 
Seq=4071055615 Len=0 Win=8760
16   0.00029        securem -> myfirewall TCP D=264 S=1031     Ack=4071055615 
Seq=97017 Len=68 Win=8711
17   0.06562 myfirewall -> securem        TCP D=1031 S=264     Ack=97085 
Seq=4071055615 Len=1460 Win=8760
18   0.01339 myfirewall -> securem        TCP D=1031 S=264     Ack=97085 
Seq=4071057075 Len=1460 Win=8760
19   0.00011 myfirewall -> securem        TCP D=1031 S=264     Ack=97085 
Seq=4071058535 Len=132 Win=8760
20   0.00039        securem -> myfirewall TCP D=264 S=1031     Ack=4071058535 
Seq=97085 Len=0 Win=8760
21   0.00040        securem -> myfirewall TCP D=264 S=1031     Ack=4071058667 
Seq=97085 Len=4 Win=8628
22   0.03414 myfirewall -> securem        TCP D=1031 S=264 Fin Ack=97089 
Seq=4071058667 Len=0 Win=8760
23   0.00021        securem -> myfirewall TCP D=264 S=1031     Ack=4071058668 
Seq=97089 Len=0 Win=8628
24   0.00757        securem -> myfirewall TCP D=264 S=1031 Fin Ack=4071058668 
Seq=97089 Len=0 Win=8628
25   0.03556 myfirewall -> securem        TCP D=1031 S=264     Ack=97090 
Seq=4071058668 Len=0 Win=8760
26  25.30865        securem -> myfirewall UDP D=500 S=500 LEN=414
27   0.16461 myfirewall -> securem        UDP D=500 S=500 LEN=328
28   0.05143        securem -> myfirewall UDP D=500 S=500 LEN=60
29   2.26028        securem -> myfirewall UDP D=500 S=500 LEN=60
30   2.01507        securem -> myfirewall UDP D=500 S=500 LEN=60
31   2.01472        securem -> myfirewall UDP D=500 S=500 LEN=60
32   2.03960        securem -> myfirewall UDP D=500 S=500 LEN=60
33   2.49503        securem -> myfirewall UDP D=500 S=500 LEN=60
34   2.01023        securem -> myfirewall UDP D=500 S=500 LEN=60
35   4.21962        securem -> myfirewall UDP D=500 S=500 LEN=60
36   4.02456        securem -> myfirewall UDP D=500 S=500 LEN=60
37   4.02494        securem -> myfirewall UDP D=500 S=500 LEN=60
38   4.02003        securem -> myfirewall UDP D=500 S=500 LEN=60
39   4.02444        securem -> myfirewall UDP D=500 S=500 LEN=60

The snoop trace is the same when taken from the firewall or from the network
where the PC with SecuRemote is, so nothing blocks the communication.
The IKE exchange blocks, but I am at lost understanding the cause. Any help
would be greatly appreciated.

Denis Lebeuf
[EMAIL PROTECTED]


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