Hi

Does anyone else out there use SessionWall-3 (renamed eTrust) after CA
buyout ?

If so where are you getting FAQs, support, training from ? (neither CA or
Abirnet sites have a FAQ for this product yet).

The reason I'm asking is that whilst the US appears to be spoilt for choice
on training/support options, in the UK support/training is basically next
to non-existant - best you can hope for is some consultancy and even then
only 1 company in the UK  and I want to look at various issues such as
using OPSEC hooks into FW-1 but don't want to screw it up and would like to
talk to someone or see some FAQs.

We recently had to resort to consultancy time as training but the problem
was that there were no course materials etc. to revise on or use as
reference.

No books on SW-3 either - (  hey Phoneboy - fancy writing another book
after your Firewall one ? ;-)  )

IMHO SW-3 is potentially a great and easy-to-use  product but if I can't
get support/training etc. it's going to severely limit the usefulness and
our ability to maintain it.

I am hoping someone out there has a good resource for FAQs etc.


TIA

Tim Higgins




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