Are your clients running the newest version of SecuRemote? I've seen a very
similar problem. In the log file, you get a reject for that user saying
"reason Client Encryption: Failed to generate reply to client request".
Clients using the 4.1 SR (no SP) could not connect, clients using 4.1 sp3
could connect just fine.

I was told by support engineer that reinstalling the encryption license
might help. However, I have not tested that. The solution that we found is
to have clients upgrade to the newest version of SecuRemote. Its a pain, but
it works and I guess clients should be using the latest anyway.

GL
Will



>  -----Original Message-----
> From:         [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, February 14, 2001 10:48 AM
> To:   Fw-1-Mailinglist
> Subject:      [FW1]Securemote stops working after SP3
>
> All-
>       After installing SP3 we have several SR clients that have stopped
working.  They can do a site update, but that is it.  Have any of you seen
this?  If so, any ideas would be appreciated.  (NT4 SP6 - VPN-1SP3)
>
> Thanks!
> Jason



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