Wow. I never had that. Of course, I am a preferred Airborne business client but I doubt that has anything to do with it. I would file an official complaint with the Support desk @ Airborne.
ricercar wrote: > What a farce. > > Apple sent me a carton for shipping my PowerBook for AppleCare > warranty-covered DVD module repairs. Since I know Parko, the fellow > who had the well-publicized warranty-shipping broken-LCD fiasco last > year, I visited the Airborne office to ask how much it would cost to > insure Apple's prepaid shipping. > > Airborne Express flatly refused to allow insurance on any shipment to > Apple Computer in Houston. As soon as Airborne heard it was a > warranty repair item to Apple, Airborne would not negotiate. Airborne > refused to allow insurance purchase even if we ignored Apple's > prepaid sticker and I paid for shipping charges myself! The employee > went so far as to warn me not to try to deceive Airborne in this > matter, because she now understood the nature of my shipment. > > Aghast, I suggested that Airborne would allow me to insure the very > same package if I were to ship it to my father. The employee agreed. > I suggested that FedEx would allow me to insure the very same package > to Apple Computer in Houston. The employee agreed. She in return > suggested that I might be happier with FedEx if I required insurance. > > I left immediately, drove to FedEx, where customer service was superb. > -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com>. Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
