On Friday, May 31, 2002, at 10:21 AM, Nancy Butts wrote: > So, I've determined that it isn't the OWC module that's defective, > it's either 1) the installer, me! or 2) a problem with the upper > slot. Is it possible for there to be a logic board problem that would > cause this? I've only had this TiBook since January, so it's still > under warranty.
if you're sure the ram is installed properly in that top slot, then the next thing to do is call AppleCare at 800-275-2273 (if you're in the US). They'll run you through the same things fairly quickly, and set you up to mail it in to them for service; I just mailed mine in and the turn around was a mere 40 hours. -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:" Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
