----- Original Message -----
From: "frank hebbert" <[EMAIL PROTECTED]>
To: "G-Books" <[EMAIL PROTECTED]>
Sent: Friday, January 17, 2003 9:34 AM
Subject: help! powerbook backlight problems


> I asked for help on the x4u list on this topic, but got no replies...
>
> The problem is described below. It has now occurred four times, three
times
> in the last 20 minutes.
>
> > My girlfriend was working on her powerbook G4 just now, and the
backlight on
> > her screen went off. The keys for brightness didn't do anything to bring
it
> > on again.
> >
> > I restarted (could see enough to do this after saving) - everything now
ok,
> > backlight back on.
> >
> > Any ideas? Is this hardware, or software? And should we be worried?
>
> Extra info - Powerbook G4, 6 months old, running 10.2.3. When the screen
> goes dark, I can open System Prefs and move the brightness slider - but
> nothing changes. The screen stays dark.
>
> Please help!
>
> Frank

She's inside her warrenty period, I would suggest she take or send it in, I
seriously doubt that it's software; this sounds more like a hardware
problem. Does moving the screen, i.e. more open or closed make any
difference? I would contact Apple support and go by their recommendations
which I will venture to guess would be to get it to them for a look-see.

Joe Ellis


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