Wallstreet video problem

[John Acuff]

Got a problem. I sold my Wallstreet, and the guy received it today, but 
he says that it is having problems with the video. I never had any 
video problems at all during the time I was using it. The only problems 
I had were a dead Pram battery which I replaced, and a bad main battery 
which I also replaced. I was using the machine right up until I shut it 
down to pack it in the box. I made sure to pack it with plenty of 
padding, but is it possible that something video-related might have 
gotten jarred loose during shipping? He says that the screen jumps up 
and down crazily, and gets alternately light and dark. What should be 
at the bottom of the screen shows up at the top.
Fortunately, I had it insured, but I'm sure he would much rather have 
the working machine. Anyone have any ideas what might be wrong?
Thanks!

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