Warning: This is a long posting. Please read it thru COMPLETELY, or just
delete it.
It is not a personal attack, though it is a reply to one posting.
It IS related to Apple Powerbooks AND it is related to this listserve.
It is my last posting on this subject, I promise.
- - - - - -
Geoff,
I'm sorry to hear that you had problems with your Pismo's.. I'd be interested
in knowing what was wrong, and what Apple did wrong about covering them.
I've been VERY VERY pleased with my Pismo--just put a G4/550 card in it from
Daystar. It rocks. Great machine...
BUT, I cannot agree with you on several of your statements. And, PLEASE don't
make broad statements that hijack my opinion or assume others' positions as
well, unless you have factual data to corroborate.
First, do you know EVERY MAC HEAD? I'm a bonafide Machead. Do you know me? I
filled out that same report on computers, and no, I did NOT put Excellent in
every category. Please don't print your own assumptions and call them facts,
cause it is false.
But back to facts..
1. How did Gwendelyn Wells lie? (you mentioned her and stated that they ALL
lied)..
2. how was she crude? (and they "all were rude and crude"??)
I don't necessarily disagree with "rude" as i've spoken with some bone-head
phone support before; however most of them were erring to the side of idiot,
and none were rude or crude to my recollection; people usually get fired for
being rude or crude..
Furthermore, I entirely disagree with your last generalization: ("the only
way Apple responds.....is a law suit").. This is simply NOT factual, and there
is no way on this planet that you can back that up with data. There are two
known major suits against Apple (5300 series and white iBooks). Are you saying
that they have only had TWO bad products? Is the Pismo a BAD product?? I don't
think so--I've owned three and they were all three WONDERFUL. If the only
"bad products" Apple ever made were the iBook and 5300 , then you should be
absolutely singing their praises. If not, then you are the lying one here, because
you have published a factually wrong statement about the company.
Don't missunderstand me. I don't mind that you aren't happy with all their
services, and I understand your opinion is that they didn't treat you well. But
that said, you CANNOT generalize YOUR personal experience into a broad
statement about every other person in the same scenario.
This is becomming WAY TOO COMMON on this listserve.. It's not Geoff
personally (or even others personally--I don't know any of you personally). But the
fact of the matter is that folks are posting non-factual statements, and nobody
seems to care.... Someone has a bad experience with somebody else. They then
decide to post NON-FACTUAL statements (ie., FICTIONAL, NON-TRUTH, which could
otherwise be defined as LIES) onto the listserve.
WORDS HAVE MEANING.
If you generalize and make broad statements that are not factually true, YOU
ARE LYING. It's not personal, it's just reality. When you publish statements
(email, broadcast, fax) that are not factually solid, you are on very shaky
ground. For starters, technically, you're creating libel.
See American Heritage Dictionary definition of libel below:
libel (lh2b�l) Law. n.
A. A false publication in writing, printing, or typewriting or in
signs or pictures that maliciously damages the reputation or a person or entity
. B. The act or an instance of presenting such a statement to the public.
A false publication about Apple's support damages the reputation of Apple,
and is therefore, libel. (by definition of American Heritage)
I'm not trying to make a rant out of this, but I will do so for the sake of
the ethos of this listserve. The BASIS of our communication is words. And
words have meaning, definition, value. Many of us on this list are guilty of
making assumptive, generalizing, non-factual statements. Whether it's about Apple,
Dell, or our teddy bear, it is NON-factual, or otherwise known as FALSE.
When you make false statements, you are lying. This is just a basic
definition; false statements are lies.. Again, nothing personal--I'm just making some
factual statements. And I'm simply saying DON'T DO THAT.
This group is about Apple Powerbooks, and is intended to lend support and aid
to those who use or own them, and for those who are considering using or
owning them. How can we hope to help each other when the VERY BASIS we use
(communication by words) is entirely undermined by non-factual statements and
non-truths? You CANNOT expect lies to produce truth. It doesn't happen. You can't
make a false statement and expect it to become truth over time.
When you make false statements about the situations, you are undermining the
basis of this listserve, which means you are a detriment to this listserve.
Making broad statements about issues does NOT lend aid to those considering the
products, because they will walk away with LESS factual data, with MORE
confusion, and with a tainted perspective.
Making non-factual statements doesn't help anyone else on this group either,
other than taint their opinion against whoever or whatever your own bias is
based on. What about those folks from Dell who have had absolutely rotten
experiences with Dell?? IF they come over and read writings from this site, do you
think they have a clearer understanding, or will they just leave thinking all
Apples are as bad as Dells? Think it through BEFORE you start thumping away
on your keyboard..
I PROMISE I'm not going to post again on this, so listnannies, don't get
your dander up.. I"m just BEGGING those of you who have sour attitudes about
people or companies, to THINK THRU what you are writing.
Your own bias is fine. You can be angry, hurt, biased, biggoted, racist,
whatever you want. I can't control that. But don't spread that
bias/bigotry/racism on me or anyone else, because I WILL NOT TAKE IT. Don't lie about
me, don't
lie about others, and don't assume things that aren't factual.
Truth matters, and words have meaning. Without abiding by them, we will
become savages.
Enough said. Please, let's keep helping each other, but PLEASE use factually
correct statements, and please don't exaggerate your statements into lies-it
doesn't help anyone!
Tom
In a message dated 5/8/04 3:48:51 AM, you wrote:
>Which every Mac head put Excellent for every category, including me,
>not again, they love to fly that flag. The truth a year ago after
>losing 2 Pismos within a couple of weeks of each other and the one
>still had a couple of months of Apple care, but all the way to Ms
>Gwendelyn Wells, head of Apple Care, they were rude, crude and lied..
>This time I am going to shove the truth down their throat. The only way
>Apple responds to bad products is a law suit. Please no but I got mine
>fixed.
>No more mac preaching, do it or lose it.
>Geoff
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