My 17" powerbook has just started claiming it has no battery installed, though it does. It can even run off the battery while claiming it has no battery!! (But it shuts down very ungracefully when - I presume - the battery runs down.)

Does anyone know what can cause this in this model?

The one way I've figured out to get it to see its battery is to pull it out and snap it back it - a pain since it's on the bottom, plus it doesn't work all the time any more (or for very long when it does work).

I've tried restarting, resetting the PMU (using Apple's instructions for this powerbook), and using the battery update software from Apple's site (which isn't described as solving this problem - in fact, the I only remember seeing the "x through the battery" problem mentioned in conjunction with WallStreets, and couldn't find any mention of it happening to Aluminum G4s). None of these helped.

It should be under warranty still, and definitely has a CompUSA extended warranty (I got the floor model from there), but CompUSA is inconvenient to me - over an hour - and I wanted to know if anyone here had an idea what the problem might be (battery? PMU? other?) before I check out the local Apple repair site or hit the road for CompUSA.

Anne


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